Senior Pharm PA/Appeals Technician

UnitedHealth Group; Cypress (CA); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Plan options

Dental & Vision

401(k) plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group’s UnitedHealthcare unit is hiring a Pharmacy Technician to support members by collecting clinical information and processing Part D requests. This full-time telecommute role offers consistent daytime hours and a chance to impact patient care from anywhere in the U.S.

You will handle outbound calls, maintain accuracy in documentation, and use Windows-based applications to meet deadlines while collaborating with a team and adhering to policies and compliance standards.

Qualifications

• High School Diploma or GED required.
• Active Pharmacy Technician license in your state or national certification.
• Minimum 3 years of Pharmacy Technician experience.
• Proficiency with Microsoft Office.
• Ability to work Monday–Friday, 8:00am–5:00pm with rotating Saturdays/holidays.

Responsibilities

• Become knowledgeable with our process to best support our members.
• Meet department production, quality, and success rate standards.
• Work independently and as a team to achieve goals.
• Make outbound calls to collect clinical information for Medicare Part D appeals.
• Demonstrate excellent oral and written communication.
• Meet case deadlines and model attendance.
• Work in Windows-based applications and other complex systems.

Skills

Communication skills

Pharmacy knowledge

Attention to detail

Multitasking

Education

High School Diploma/GED

Active Pharmacy Technician license

3+ years of Pharmacy Technician experience

Tools

Microsoft Office

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Work Schedule:

Monday - Friday, 8-hour shift between 8:00am -5pm local time with rotating Saturdays & holidays.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Become knowledgeable with our process to best support our members
• Expected to meet departments production, quality, and success rate standards
• Work independently and as a team player to achieve individual and departmental goals
• Make outbound phones to collect clinical information for Medicare Part D Appeal Requests
• Excellent oral and communication skills
• Work efficiently to meet case deadlines
• Model attendance and schedule adherence habits
• Ability to remain focused and productive with little supervision
• Eager to learn to work in many Windows-based applications and other complex systems

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Active Pharmacy Technician license in your state of residence OR National Certification (PTCB)
• 3+ years of Pharmacy Technician experience
• Intermediate level of proficiency with Microsoft Office
• Ability to work Monday - Friday, 8-hour shift between 8:00am -5pm local time, with rotating Saturdays & holidays

Preferred Qualifications:

• Previous prior Authorization experience
• Previous experience as a Pharmacy Technician in retail, hospital, specialty pharmacy
• Certification by the Pharmacy Technician Certification Board

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.