Senior Pet Care Sales Lead

Petco Animal Supplies Stores, Inc.; Westminster (MD); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional pet-friendly shopping experiences on the sales floor, mentor newer associates, and support store operations.

You will greet customers, share knowledge on pet care and products, assist with merchandising, and help resolve issues while upholding Petco standards. The role emphasizes teamwork, care for animals, and driving customer satisfaction in a busy store.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store operations, assist leadership, and mentor newer associates.
• Assist customers in selecting products and services that meet their pets' needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Multitasking

Cash handling

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional pet-friendly shopping experiences on the sales floor, mentor newer associates, and support store operations.

You will greet customers, share knowledge on pet care and products, assist with merchandising, and help resolve issues while upholding Petco standards. The role emphasizes teamwork, care for animals, and driving customer satisfaction in a busy store.