Senior Pet Care Sales Lead

Petco Animal Supplies, Inc.; Kent (LA); On-site; USD 18,000 - 22,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their parents on the sales floor. You will mentor newer associates, support leadership, and help ensure the store runs smoothly.

This role emphasizes customer care, product knowledge, and teamwork, with frequent interaction on the pet care center floor. The position requires flexible hours, ability to lift up to 50 pounds, and a genuine passion for animals.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Mentor and train new associates on policies, procedures, and service expectations.
• Assist with opening and closing procedures as assigned.

Skills

Retail experience

Pet care knowledge

Communication skills

Multitasking

Customer service

Cash handling

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their parents on the sales floor. You will mentor newer associates, support leadership, and help ensure the store runs smoothly.

This role emphasizes customer care, product knowledge, and teamwork, with frequent interaction on the pet care center floor. The position requires flexible hours, ability to lift up to 50 pounds, and a genuine passion for animals.