Senior Personal Lines Relationship Manager – High Net Worth

Willis Towers Watson; Miami (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Willis Towers Watson is seeking a Senior Client Manager for the Personal Lines Department, focused on High Net Worth clients. You will handle placement, service, and ongoing client relationships in an automated environment, ensuring timely, professional account service to achieve high standards.

The role emphasizes sales support, risk analysis, and cross-sell opportunities, with multi-state responsibilities and regulatory compliance. The position offers a hybrid work model with diverse benefits.

Qualifications

• 7+ years of experience in the Personal Insurance/Private Client industry (preferred).
• High school diploma required; bachelor’s degree preferred.
• Property and Casualty license required.
• Knowledge of Personal Lines insurance products and carriers.

Responsibilities

• Manage all aspects of placement and service of Personal Lines for Willis Towers Watson Clients in an automated environment.
• Maintain client relationships and support retention.
• Assist in sales process (RFPs, proposals, presentations).
• Provide risk management analysis from new business, renewals and claims reviews.
• Recommend updates to policies for better coverage.
• Process applications, negotiate with underwriters, obtain quotes, deliver policy documents.

Skills

Interpersonal skills

Verbal communication

Written communication

Presentation skills

Organization

Critical thinking

Teamwork

Client relationship management

Risk management advisory

Education

High school diploma

Bachelor's degree preferred

Tools

EPIC system

Job description

Willis Towers Watson is seeking a Senior Client Manager for the Personal Lines Department, focused on High Net Worth clients. You will handle placement, service, and ongoing client relationships in an automated environment, ensuring timely, professional account service to achieve high standards.

The role emphasizes sales support, risk analysis, and cross-sell opportunities, with multi-state responsibilities and regulatory compliance. The position offers a hybrid work model with diverse benefits.