Senior Payroll Executive

LumberFi Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fast-growing startup

Growth opportunities

Passionate team

Culture of learning

Action-oriented environment

Job summary

LumberFi Inc. is seeking a Senior Payroll Executive to guide US payroll processing for construction clients on an AI-powered workforce platform. You’ll oversee onboarding, compliant payroll runs, and benefits management, delivering accurate, on-time payroll with empathy and expertise.

You’ll resolve discrepancies, support wage garnishments and 401k contributions, and help clients navigate W-4/W-9 and W-2/1099 questions. A CPA credential is preferred for this role.

Qualifications

• 5–8 years of US payroll processing experience.
• Experience with HRIS onboarding/offboarding.
• CPA certification required.
• Strong attention to detail and analytical skills.

Responsibilities

• Onboard new payroll clients from US market.
• Ensure payroll runs weekly, bi-weekly, or semi-monthly.
• Resolve payroll discrepancies and document outcomes.
• Assist with wage garnishments, health benefits, and 401k contributions.
• Answer tax, withholding forms (W-4/W-9), and income statements (W-2/1099).
• Issue corrections to paystubs, W2, etc. if needed.
• Suggest product/process improvements based on issue patterns.
• Update onboarding documents and knowledge base regularly.
• Protect client data per policies.
• Seek client feedback to improve onboarding and support.

Skills

US payroll experience

Attention to detail

Analytical skills

Client support

Education

CPA Certified

Tools

QuickBooks

Sage

ADP Software

Job description

At Lumber, we're not just running payroll-we're redefining how construction companies handle it. As a Senior Payroll Executive, you'll play a critical role in helping U.S. construction businesses pay their crews accurately, on time, and with confidence. You'll be at the heart of our AI-powered workforce management platform, bringing precision, empathy, and expertise to every client interaction. This is your chance to make an impact in an industry that builds everything around us. You'll be the go-to expert for clients navigating complex payroll processes, tax compliance, and benefits management—all while shaping how our product and processes evolve to make payroll smarter and simpler.

What You'll Do

• Onboard new payroll clients from the US market either by migration from the existing provider or from scratch
• Ensure successful run of each payroll weekly, bi-weekly, semi-monthly as per the clients pay frequencies
• Analyze, resolve, and document any payroll discrepancies accurately.
• Help clients manage wage garnishments, health benefits & 401K contributions
• Support clients/employees in answering standard questions related to tax deductions, withholding forms (W4/W9), and income statements (w2/1099).
• Analyze & if needed help issue corrections to paystubs, W2, etc.
• Understand issue patterns and recommend product/process changes to the internal teams.
• Create or update onboarding documents and support processes.
• Update knowledge base periodically to enable self-service.
• Manage personal and sensitive information with utmost care & as per the defined policies.
• Proactively seek clients feedback to improve onboarding & support.

What We're Looking For

• Good knowledge and experience in QuickBooks, Sage or ADP Software for US Payroll is an added advantage.
• Detailed understanding of handling federal, state & local taxes, wage garnishments, etc.
• Strong familiarity managing medical/dental/vision benefits, 401k contributions, etc.
• Experience in creating and updating onboarding/offboarding, and supporting documents.
• Excellent attention to detail and analytical skills are a must have.

Why Lumber?

• Be part of a fast-growing startup modernizing one of the worlds most essential industries.
• Endless opportunities for growth. If you want to take your career to the next level, this is the place to be.
• Work with a passionate, mission-driven team.
• A culture that values learning, ownership, and getting sh*t done (the right way).
• So, if you are the ONE and wondering how to be part of our Rocketship, quit scrolling and apply!

Company Overview

Lumber is reshaping the construction industry with an AI-powered workforce management platform that simplifies payroll, HR, compliance, scheduling, time-tracking, and more. With innovation at the core of everything we do, we empower businesses with cutting-edge solutions that transform the way they manage their workforce.

Department

Customer Success

Requirements

• Minimum 5-8 years of experience in US payroll processing, HRIS onboarding/offboarding, and support.
• CPA Certified