Senior Patient Services Specialist - Radiation Oncology

Swedish; Edmonds (WA); On-site; USD 42,000 - 63,000; Part time

Job summary

Providence Swedish Medical Center in Edmonds is seeking a Patient Services Coordinator II to support the Radiation Oncology department. You will handle scheduling for new patients and follow-ups, referrals, registration, and chart maintenance, ensuring accurate charge entry and timely resolution of billing issues.

You will also manage multi-line phone calls, triage inquiries, and compile monthly statistics, in a Per Diem/On Call capacity within a patient-focused team.

Qualifications

• 1 year Receptionist or front desk experience in a clinic or hospital setting.
• Preferred: Associate's Degree or equivalent; business courses.

Responsibilities

• Scheduling of new patient and follow-up appointments and treatments.
• Patient referrals and patient registration.
• Preparing and maintaining the patient's medical record.
• Charge entry and resolving billing issues.
• Answering multiple phone lines and triaging calls.
• Preparation of monthly statistics.

Skills

Receptionist/front desk experience

Education

Associate's Degree or equivalent

Job description

Description

Schedule: Per Diem/On Call

The Patient Services Coordinator II functions as an integral team member of the Swedish Radiation Oncology department and as such assumes a key role in effective customer service. The PSC II exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties. Responsibilities include: scheduling of new patient and follow up appointments and subsequent treatments, patient referrals, patient registration, preparing and maintaining the patient's medical record, charge entry and billing issue resolution, answering multiple phone lines and triaging phone calls, preparation of monthly statistics.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year Receptionist or front desk experience in a clinic or hospital setting.

Preferred Qualifications

• Associate's Degree or equivalent from a college or technical school.
• Business courses.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 468608

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Per-Diem

Job Shift: Day

Career Track: Admin Support

Department: 3901 RADIOLOGY ONCOLOGY WA FHC

Address: WA Edmonds 21632 Hwy 99

Work Location: SCI North Campus Edmonds-Edmonds

Workplace Type: On-site

Pay Range: $30.30 - $45.57

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.