Senior Patient Services Specialist - Providence Anchorage

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 64,299,000 - 98,369,000; Full time

Job summary

Providence Alaska Medical Center in Anchorage, AK is hiring a Senior Patient Services Specialist to coordinate scheduling for cardiovascular procedures and support data entry for billing and reporting. This full-time, 8-hour day shift role involves close collaboration with clinicians and office staff to ensure accurate scheduling and information flow.

The position requires 4 years of medical setting experience, with preferred familiarity in medical terminology and acute care hospital

Qualifications

• 4 years of experience in medical setting.
• Coursework/Training: Medical terminology.
• Acute care hospital experience preferred.

Responsibilities

• Coordinate scheduling for complex inpatient and outpatient Cardiovascular and Interventional Radiology procedures.
• Enter patient charges for billing and assist with surgical journal/record data for BI reporting.
• Communicate surgical schedules to professional offices and escalate scheduling conflicts when needed.
• Collaborate with management, staff and physicians to ensure smooth communication within the department.

Skills

Medical setting experience

Scheduling

Data entry

Education

Medical terminology coursework

Job description

Description

We are hiring for Senior Patient Services Specialist position at Providence Alaska Medical Center in Anchorage, AK!

Position is full-time, 1.0 FTE, 8-hr Day shifts, 40 hours per week.

Under supervision coordinates patient scheduling, performs specialized data support and administrative services in support of the Heart and Vascular Center. Schedules complex inpatient and outpatient Cardiovascular and Interventional Radiology procedures. Communicates surgical schedules to professional offices. Coordinates and escalates scheduling conflict resolution as appropriate. Completes entry of patient charges for billing purposes and surgical journal/record information for business intelligence reporting. Conducts additional patient charge research and escalates as appropriate. Works closely with management, staff and physicians to ensure communication flows throughout department.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 4 years of experience in medical setting.

Preferred Qualifications

• Coursework/Training: Medical terminology.
• Acute care hospital experience.

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has a long history of serving Alaska, beginning when the Sisters of Providence first brought health care to Nome in 1902 during the Gold Rush. This pioneering spirit set the standard for modern health care in Alaska and formed the foundation for Providence's growth as the state's largest private employer and leading health care provider.

Our award-winning and comprehensive medical centers are located in Anchorage, Eagle River, Kodiak Island, Mat-Su, Seward, and Valdez. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Work Location: Providence Alaska Medical Ctr-Anchorage

Workplace Type: On-site

Pay Range: $22.44 - $34.33

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.