Senior Patient Authorization and Referral Representative - Rural Health

Providence; Chewelah (WA); On-site; USD 52,000 - 75,000; Full time

Job summary

Providence Physician Management Group is seeking a Senior Patient Authorization and Referral Specialist to manage referral processing and related clerical tasks for scheduling in specialty clinics. You will coordinate with medical offices and insurers to ensure timely, accurate referral requests and support a patient-centered care workflow.

The role emphasizes collaboration, attention to detail, and alignment with Providence’s mission of caring for the community.

Qualifications

• 2 years experience in healthcare setting with increased responsibilities or customer service type role.
• 1 year referral processing experience.
• 1 year authorization and medical insurance experience.

Responsibilities

• Initiates a variety of external and internal complex referral processing and clerical duties in support of procedural and/or surgery scheduling within the PMG specialty clinics.
• Communicates with internal and external medical offices and insurance companies to ensure provider referral requests are processed timely and accurately.

Skills

Healthcare experience

Referral processing

Authorization/insurance experience

Medical terminology

Job description

Senior Patient Authorization and Referral Specialist initiates a variety of external and internal complex referral processing and skilled clerical duties in support of procedural and/or surgery scheduling within the PMG specialty clinics. Communicate with internal and external medical offices and insurance companies to ensure provider referral requests are processed timely and accurately. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Health & Services.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 years Experience in healthcare setting with increased responsibilities or customer service type role.
• 1 year Referral processing experience.
• 1 year Authorization and medical insurance experience.

Preferred Qualifications:

• Demonstrate proficiency in medical terminology.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.