Senior Patient Access & Scheduling Lead

Providence Health Plan Group; Richland, Northern (WA, KY); Hybrid; USD 29,000 - 44,000; Full time

Job summary

Kadlec Healthplex-Richland is seeking a Patient Access/Scheduling Coordinator to train staff and handle scheduling, insurance verification, and authorizations. The role supports front-end revenue and patient intake, ensuring accuracy and quality service in a hospital setting.

Full-time day shift, on-site position with responsibilities across patient data collection, payment support, and coordination with care teams. Located in Richland, WA, within the Kadlec Healthplex network.

Qualifications

• 3 years Central scheduling experience.

Responsibilities

• Train existing and new hires in scheduling and related processes.
• Verify orders, schedule, register, and verify insurance coverage and benefits.
• Create estimates and obtain pre-certification, referrals or authorizations as needed.
• Participate in collection of up-front revenue for the facility.
• Provide quality customer service to internal and external customers.
• Ensure accurate patient information to support patient safety and hospital quality measures.

Skills

Central scheduling

Job description

Kadlec Healthplex-Richland is seeking a Patient Access/Scheduling Coordinator to train staff and handle scheduling, insurance verification, and authorizations. The role supports front-end revenue and patient intake, ensuring accuracy and quality service in a hospital setting.

Full-time day shift, on-site position with responsibilities across patient data collection, payment support, and coordination with care teams. Located in Richland, WA, within the Kadlec Healthplex network.