Senior Patient Access Navigator

UCHealth; Denver (CO); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Tuition reimbursement

Job summary

UCHealth is seeking a Patient Access Specialist to perform receptionist, registration and clerical duties for patient services at the Steele Street Medical Center in Denver, CO. This onsite role does not offer hybrid or remote options.

The position requires verifying insurance, securing pre-certifications, handling payments, and coordinating with providers and departments to schedule visits efficiently while delivering excellent patient experiences.

Qualifications

• The Patient Access Specialist role performs receptionist, registration, and clerical duties associated with registering patient for services.

Responsibilities

• Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.
• Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
• Verifies insurance benefits and obtains pre-certification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Job description

UCHealth is seeking a Patient Access Specialist to perform receptionist, registration and clerical duties for patient services at the Steele Street Medical Center in Denver, CO. This onsite role does not offer hybrid or remote options.

The position requires verifying insurance, securing pre-certifications, handling payments, and coordinating with providers and departments to schedule visits efficiently while delivering excellent patient experiences.