Senior Patient Access Lead - Onsite, Training & Growth

ensemblehp; Owasso (OK); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners in Owasso, OK is seeking a Senior Patient Access Specialist for an on-site role. The position involves admitting duties for all patients, scheduling and training responsibilities, and ensuring compliance with regulations.

The role requires handling point-of-service collections and maintaining high levels of customer service. The Senior Patient Access Specialist will work under Ensemble Health Partners policies, provide after-hours on-call support, and ensure accurate

Qualifications

• Operates with excellent customer service as measured by Press Ganey.
• Develops and delivers training materials for new hires and continuing education for staff.

Responsibilities

• Assign accurate MRNs and complete medical necessity/compliance checks.
• Collect insurance information and process physician orders with an overlay tool.
• Provide excellent customer service in all interactions.
• Operate the telephone switchboard to relay calls.
• Develop staff schedules within the patient access department.
• Handle on-call responsibilities after hours.

Skills

Customer service

Excellent service

Tools

Overlay tool

POS system

Job description

Ensemble Health Partners in Owasso, OK is seeking a Senior Patient Access Specialist for an on-site role. The position involves admitting duties for all patients, scheduling and training responsibilities, and ensuring compliance with regulations.

The role requires handling point-of-service collections and maintaining high levels of customer service. The Senior Patient Access Specialist will work under Ensemble Health Partners policies, provide after-hours on-call support, and ensure accurate