Senior Patient Access & Appointment Specialist

UCHealth; Lone Tree (CO); On-site; USD 27,000 - 35,000; Full time

Job summary

UCHealth in Lone Tree, CO is seeking an onsite Medical Office Clerk to schedule and register patients and manage demographics and insurance information. The role is full-time with 80 hours per pay period and daytime shifts.

Pay ranges from $19.67 to $25.57 per hour, depending on experience. No remote option is available, and the position emphasizes accuracy, patient communication, and efficiency in a fast-paced medical office setting.

Qualifications

• Minimum Required Education: None required.
• Required Licensure/Certification: Relevant life support certification as determined at position level.
• Minimum Experience: None required.

Responsibilities

• Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request.
• Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed.
• Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician.
• Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Job description

UCHealth in Lone Tree, CO is seeking an onsite Medical Office Clerk to schedule and register patients and manage demographics and insurance information. The role is full-time with 80 hours per pay period and daytime shifts.

Pay ranges from $19.67 to $25.57 per hour, depending on experience. No remote option is available, and the position emphasizes accuracy, patient communication, and efficiency in a fast-paced medical office setting.