Senior Partnerships Lead - North America

Resident Advisor; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Wellbeing program

ClassPass discount

Volunteer allowance

Diversity & inclusion initiatives

Job summary

Resident Advisor in New York seeks a senior revenue leader to own North American revenue across new business, renewals and media, and to manage key partners in the USA, Canada and Mexico.

You will lead partnerships managers across major markets, set targets, coach through live deals, and contribute to NA strategy with the GM and Director of Revenue. This permanent, on-site role offers a $85,000–$95,000 USD salary.

Qualifications

• Embedded in North American electronic music scene with existing promoter/venue/festival network
• Passion for electronic music culture and industry
• At least five years' experience in sales, partnerships or account management with revenue targets
• At least two years' people-management experience
• Experience closing complex multi-year partnership deals and negotiating terms
• Strong commercial instincts with pricing, deal structure, margins and forecasting
• Excellent written and verbal communication and client-service skills
• Disciplined CRM and pipeline management
• Based in, or willing to relocate to, New York, with ability to travel across the region

Responsibilities

• Own the North American revenue number across new business, re-signs and media for USA, Canada and Mexico
• Deliver against annual new business target and regional ticket-volume goal
• Close anchor venue, promoter-group and festival partnerships
• Manage RA's largest North American partners
• Own re-sign strategy and execution with renewals and save plans for at-risk accounts
• Grow media and advertising revenue with data-driven results
• Line manage Partnerships Managers across multiple cities and roles
• Set and manage team targets, quotas and territory allocations
• Coach colleagues through live deals and negotiate terms
• Contribute to NA strategy and revenue planning
• Build understanding of competitive landscape and translate to commercial positioning
• Represent NA needs to Product, Revenue and Support
• Support festival partnerships and regional RA events
• Maintain weekly commercial cadence and forecast accuracy
• Ensure strong pipeline hygiene and close dates are tracked

Tools

CRM systems

Job description

About RA

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years.

Today, RA operates a complex global business spanning ticketing, media, events, agency services and software. Hundreds of millions move through our platform each year across multiple markets, entities, currencies and payment flows.

As we enter our next phase, the challenge is not simply growth. It is building the systems, infrastructure and operational leverage that allow us to scale efficiently while continuing to serve the culture that made RA what it is.

Responsibilities

• Own the North American revenue number across new business, re-signs and media for the USA, Canada and Mexico


• Deliver against the annual new business target and regional ticket-volume goal, carrying individual as well as team targets


• Close anchor venue, promoter-group and festival partnerships that open or transform markets


• Personally manage RA's largest and most strategically valuable North American partners


• Own re-sign strategy and execution across the core book, landing renewals before expiry and establishing documented save plans for at‑risk accounts


• Grow media and advertising revenue with consistent month-to-month pacing, working closely with Ad Ops to deliver data-driven results

Team leadership

• Line manage Partnerships Managers across New York, Chicago, Mexico City and the West Coast, plus the Promoter Support Coordinator


• Set and manage individual targets, quotas and territory allocation across the team


• Coach colleagues through live deals, including pricing, structure and negotiation, and join client conversations where seniority adds value


• Own progression and development for the team

Strategy and market development

• Contribute to annual North America strategy and revenue planning alongside the General Manager and Director of Revenue


• Build the region's understanding of the competitive landscape, including ticketing platforms, promoter consolidation and regulatory shifts, and translate it into commercial positioning


• Represent North American commercial needs to Product, Revenue and Support, advocating for the changes the market requires


• Support festival partnerships and regional RA events

Operating rhythm

• Run a weekly North American commercial cadence covering pipeline and forecast, with the CRM as the single source of truth


• Deliver forecast accuracy within a tight tolerance and maintain strong pipeline hygiene, ensuring every open deal has a clear stage, close date and value


• Maintain qualified pipeline coverage at the required multiples of target ahead of each quarter

Who we are looking for

• Embedded in the North American electronic music scene, with an existing network across promoters, venues, festivals and agencies


• A genuine passion for and understanding of electronic music culture and the industry that surrounds it


• At least five years' experience in sales, partnerships or account management, with a track record of meeting and exceeding revenue targets


• At least two years' people-management experience, including setting targets, coaching, developing colleagues and holding a team accountable


• Demonstrable experience closing complex, multi-year partnership deals and negotiating commercial terms


• Strong commercial instincts and confidence with pricing, deal structure, margin and forecasting


• Excellent written and verbal communication, relationship-building and client-service skills


• A disciplined approach to CRM and pipeline management


• Based in, or willing to relocate to, New York, with willingness to travel across the region

Advantageous

• Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health. This includes discounted ClassPass memberships and custom‑fitted earplugs.


• Company‑led social events, team lunches and discounts on RA merch.


• Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about.


• Regular company‑wide Q&A with senior leadership, along with ongoing virtual educational training sessions for all staff.


• A transparent internal company culture committed to diversity, equity and inclusion (see: https://ra.co/about/diversity).


• Active involvement in community projects within the electronic music community (see: https://ra.co/about/community).

More about RA

As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities. Our Global Content Network (GCN) and international teams help us establish connections with hyper‑niche local scenes.

We became B Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable and regenerative economy and part of a community that meets high social and environmental impact standards.

We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity and inclusion in our workplace.

Our values

• Electronic music is art.


• We celebrate the progressive values that underpin electronic music.


• We advocate for a more inclusive and equitable electronic music community.


• We honour the past, present and future of electronic music.


• We use innovation to empower the community.


• We choose honesty over gain and purpose over profit.


• We're always front left.

This is a permanent position based in New York. The annual salary range for this role is $85,000–$95,000 USD. If you have questions about the role, please contact [e-mail].

This listing will be open for a minimum of two weeks from the 28th of August. Please be sure to add [e-mail] to your contacts and check your junk/spam folder for emails from us.