Senior Partner Operations Manager

ZoomInfo; Waltham (MA); On-site; USD 110,800 - 152,350; Full time

Benefits offered by this job

Comprehensive benefits

Holistic mind and body programs

Flexible work arrangements

Job summary

An established industry player is seeking a Senior Partner Operations Manager to enhance partnership programs and drive strategic growth. This pivotal role focuses on optimizing revenue operations, fostering collaboration, and implementing data-driven strategies to align internal teams with external partners. The ideal candidate will have extensive experience in partnership operations within a SaaS environment, showcasing exceptional analytical and communication skills. You will play a key role in enhancing operational efficiency and supporting the company’s long-term success by driving initiatives that empower partnership growth. Join a dynamic team that values innovation and strategic insights.

Qualifications

• 7+ years in partnership operations or business development in SaaS.
• Proven analytical skills to interpret data and drive insights.

Responsibilities

• Collaborate with leadership to streamline operational cadences.
• Analyze partnership performance and recommend improvements.

Skills

Analytical Skills

Strategic Thinking

Communication Skills

Interpersonal Abilities

Organizational Skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Bethesda, Maryland, United States; Vancouver, Washington, United States; Waltham, Massachusetts, United States

The Senior Partner Operations Manager plays a critical role in driving Zoominfo's growth strategy by accelerating the success and scalability of partnership programs. This role will streamline processes, provide strategic insights, and ensure seamless alignment between external partners and internal teams to achieve mutual business objectives. By optimizing revenue operations, fostering cross-functional collaboration, and implementing data-driven strategies, the Senior Partner Operations Manager will support the company’s goal of expanding and strengthening its partnership ecosystem. This position is pivotal in identifying opportunities for improvement, driving impactful strategic planning initiatives, and ensuring that resources, tools, and support are effectively deployed to align partnership efforts with broader organizational goals. The Senior Partner Operations Manager will help elevate operational efficiency, drive consistent revenue growth, and ensure long-term success for both the company and its partners.

What You'll Do:

• Collaborate closely with the leadership team to manage and streamline operational cadences, ensuring alignment with strategic objectives and serving as a trusted advisor to partnership leaders by providing strategic guidance and recommendations to improve overall performance
• Operationalize partnership forecasts by proactively analyzing data and trends, delivering actionable insights to drive informed decision-making
• Track and monitor key partnership initiatives, ensuring timely execution and alignment with broader business goals
• Communicate effectively with partnership teams and other stakeholders, ensuring a clear understanding of goals, strategies, and expectations
• Support change management efforts by developing and implementing plans to facilitate smooth transitions and ensure successful adoption of new processes, tools, and systems
• Support the development and implementation of partnership initiatives and plans, ensuring alignment with overarching business objectives while continuously evaluating processes, tools, and systems to enhance productivity and operational effectiveness
• Partner with cross-functional teams, including sales, marketing, finance, and product, to drive initiatives that enable partnership growth and operational efficiency
• Oversee partnership pipeline management, ensuring all opportunities are tracked, monitored, and progressed effectively through the partnership lifecycle
• Analyze partnership program performance and recommend improvements to optimize partner ROI and strengthen relationships

What You'll Bring:

• 7+ years of experience in partnership operations, business development, or a related role within a SaaS or technology company, with a strong understanding of partner ecosystems
• Proven analytical and strategic thinking skills to interpret partner performance data, drive actionable insights, and align partnership operations with business objectives for long-term scalability and success
• Exceptional communication and interpersonal abilities to build relationships with partners and collaborate effectively with internal teams, including sales, marketing, and product
• Proficiency in CRM and partnership management tools (e.g., Salesforce) to streamline operations, forecasting, and reporting processes
• Leadership and change management experience in rolling out new partner programs, tools, and processes to support organizational growth and operational efficiency
• Strong organizational skills to manage multiple partner programs and initiatives simultaneously while maintaining attention to detail and meeting deadlines in a fast-paced, dynamic environment

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$110,800 — $152,350 USD

About us:

ZoomInfo (NASDAQ: ZI) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.