Senior Outreach Program Coordinator - Insititue for Military and Veteran FamilyWellness

University of Texas; Oregon; Hybrid; USD 55,000 - 65,000; Full time

Job summary

University of Texas at Austin is seeking a Senior Outreach Program Coordinator for the Institute for Military and Veteran Family Wellness. The role centers on coordinating the Veteran Spouse Network, managing logistics, onboarding, and program development to support veterans and families.

The position offers a 40-hour work week with a focus on outcomes, collaboration, and timely reporting. Remote work within Texas may be possible; requires U.S.

Qualifications

• Bachelor's degree in a related field with at least 5 years of responsible level experience in program administration or coordination.
• Experience coordinating programs, projects, services, events, or administrative operations in a professional setting.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication across diverse audiences.

Responsibilities

• Coordinate daily operations of the Veteran Spouse Network programs and services.
• Manage program logistics, enrollment, scheduling, documentation, and workflows.
• Coordinate onboarding, engagement, and navigation across VSN programs.
• Serve as a key contact for participants and support their experience.
• Contribute to development, implementation, evaluation, and improvement of VSN programs and materials.
• Facilitate communication with peer leaders and facilitators for effective delivery.
• Provide project management, reporting, administrative support, and duties for growth of VSN.

Skills

Program coordination

Project management

Communication skills

Team collaboration

Education

Bachelor's degree in related field

Tools

CRM systems

Microsoft Office

Telehealth platforms

Job description

Senior Outreach Program Coordinator - Insititue for Military and Veteran Family Wellness

Job Posting Title:

Hiring Department:Office of the Associate Dean for Research

Position Open To:All Applicants

Weekly Scheduled Hours:40

FLSA Status:Exempt from FLSA

Earliest Start Date:Nov 16, 2026

Position Duration:Expected to Continue Until Nov 30, 2027

Location:UT MAIN CAMPUS

Job Details:General Notes

This is a grant-funded position and reassignment will be based upon performance, progress toward research goals and continuation of funding. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Ability to work remotely within the state of Texas.

Responsibilities

• Coordinate daily operations of the Veteran Spouse Network (VSN) programs and services.
• Manage program logistics, participant enrollment processes, scheduling, documentation, and operational workflows to ensure effective program delivery.
• Coordinate and support participant on-boarding, engagement, and navigation across Veteran Spouse Network (VSN) programs and services.
• Serve as a key point of contact for participants and assist in ensuring a positive participant experience.
• Contribute to the development, implementation, evaluation, and improvement of the Veteran Spouse Network (VSN) programs, curricula, resources, and supporting materials.
• Facilitate communication and coordination with peer leaders and facilitators to ensure effective program delivery and participant support.
• Provide project management, reporting, administrative support, and other duties that contribute to the successful operation and growth of the Veteran Spouse Network (VSN).
• Additional duties as assigned.

Required Qualifications

• Bachelor's Degree in social work, psychology, public health, education, communications, nonprofit management, business administration, or a related field with at least 5 years of responsible level experience in program administration or program coordination.
• Experience coordinating programs, projects, services, events, or administrative operations in a professional setting.
• Strong organizational and project management skills, with the ability to manage multiple priorities, competing deadlines, and shifting demands.
• Excellent written and verbal communication skills, including the ability to communicate effectively with various audiences.
• Experience utilizing technology platforms, databases, project management systems, customer relationship management (CRM) systems, telehealth platforms, or similar software solutions.
• Ability to work both independently and collaboratively in a team environment.
• Strong problem-solving, critical thinking, and decision-making skills.
• Ability to exercise sound judgment, maintain confidentiality, and manage sensitive information appropriately.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Values the contributions or others in the work environment.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience working with military-connected, veteran, caregiver, or other helping-profession populations.
• Experience coordinating virtual programs, support groups, educational events, training programs, or community-based initiatives.
• Experience supporting participant engagement, intake, onboarding, customer service, or client-facing functions.
• Experience developing, maintaining, or updating curricula, program materials, implementation guides, resources, or training materials.
• Experience utilizing telehealth, event registration, learning management, or community engagement platforms.
• Experience working in higher education, nonprofit, healthcare, behavioral health, or community-based organizations.
• Knowledge of military and veteran family culture, challenges, and resources.
• Experience collecting, tracking, analyzing, or reporting program data to support program operations and continuous improvement.

Salary Range

$55,000 - $65,000 - depending on qualifications

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Ability to work remotely within the state of Texas
• Work Shift M-F, Flexible between 8am-6pm

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.