Senior Outdoor Power Equipment Technician

Ebling's Service Plus; Mountville (Lancaster County); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hourly pay with overtime over 40 hours

Eight Paid Holidays per year

Paid vacation policy

Health, vision, and dental insurance

Company contribution toward insurance

Safe Harbor 401k with company match

Paid phone plan

Job summary

Ebling's Service Plus in Mountville, PA, seeks an experienced outdoor power equipment technician. You will diagnose and repair small engines, perform routine maintenance, and communicate repair estimates to customers.

The role requires deep mechanical aptitude and hands-on expertise with EFI and hydraulic systems. The position calls for 5+ years working with outdoor power equipment, ability to lift up to 50 lbs, and proficient use of dealer management software.

Qualifications

• Five (5) or more years are required working with outdoor power equipment, such as commercial lawn equipment, compact and sub-compact tractors, in a repair or service capacity.
• Physical Requirements: able to lift, carry, push, or pull up to 50 pounds and perform tasks like bending, climbing, squatting, and kneeling. Must have good eyesight and normal hearing for diagnosing and troubleshooting equipment. Mechanical Aptitude: Working knowledge of engine and hydraulic theory, the associated principles, and materials of equipment. Must have a mechanical talent and natural attraction to how machines work. Has a demonstrated ability to operate hand and power tools associated with equipment repair work.
• Reading Skills: Comfortable reading and understanding service manuals, schematics, and parts diagrams.
• Basic Mathematical Skills: Able to perform basic math calculations.
• Computer Skills: Skilled in using dealer management software.
• Attention to Detail: Documenting issues, verifying unit details, and following processes consistently.
• Time Management and Efficiency: Capable of managing multiple tasks simultaneously, prioritizing based on urgency, and ensuring timely completion.
• Dependability and Accountability: Takes ownership of tasks, follows through on commitments, and ensures deadlines and customer satisfaction are met.
• Customer Service Orientation: Provides friendly, professional customer service, actively listening to and addressing concerns while following proper communication protocols.
• Collaboration and Teamwork: Works effectively with team members across departments to ensure seamless and efficient customer service experience.
• Communication Skills: Communicates clearly with colleagues.
• Willingness to Work Overtime: Open to working overtime as needed to meet customer demands.

Responsibilities

• Diagnose and Troubleshoot: Identify issues with small engines, including lawnmowers, snow blowers, chainsaws, and other equipment. Ability to diagnose, calibrate, and repair electronic fuel injection and hydraulic systems, using EFI & OEM software.
• Repair and Maintain Commercial Lawn Equipment: Perform repairs, replacements, and routine maintenance on small engines to ensure optimal performance. Types of equipment includes wheel loaders, skid loaders, compact and utility tractors, and commercial zero turn mowers.
• Conduct Inspections: Inspect equipment to determine mechanical problems and perform tests to ensure engines are functioning correctly.
• Customer Service: Communicate with shop manager about the status of repairs, service recommendations, and provide clear estimates for labor and parts.
• Clean and Maintain Equipment: Clean and store tools, equipment, and vehicles to ensure longevity and safe operation.
• Adhere to Safety Standards: Follow safety protocols to prevent accidents, injuries, and ensure compliance with regulations.
• Record Keeping: Maintain accurate service records, including parts used, labor hours, and work completed.
• Perform Seasonal Maintenance: Provide specialized services for seasonal maintenance, such as winterization of engines or spring startup checks.
• Assist with Training: Support new employees or trainees in learning proper techniques and safety protocols.

Skills

Outdoor power equipment knowledge

Mechanical aptitude

Reading comprehension

Basic math

Attention to detail

Time management

Dependability

Customer service orientation

Collaboration and teamwork

Communication skills

Willingness to work overtime

Tools

Dealer Management Software

Job description

Ebling's Service Plus in Mountville, PA, seeks an experienced outdoor power equipment technician. You will diagnose and repair small engines, perform routine maintenance, and communicate repair estimates to customers.

The role requires deep mechanical aptitude and hands-on expertise with EFI and hydraulic systems. The position calls for 5+ years working with outdoor power equipment, ability to lift up to 50 lbs, and proficient use of dealer management software.