Senior Otolaryngology Administrative Secretary

Henry Ford Health; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Henry Ford Health System is seeking a Sr Medical Secretary in Otolaryngology for a full-time role in Detroit. The position provides secretarial and administrative support, utilizing medical terminology knowledge to assist clinical operations and reporting needs.

Candidates should have a high school diploma or GED and substantial office experience, including scheduling, calendar management, and handling confidential information.

Qualifications

• Requires high school diploma or GED.
• Minimum 3 years of office experience or 5+ years secretarial experience.
• Experience scheduling appointments and maintaining calendars.
• Knowledge of medical terminology.
• Ability to handle confidential information and communicate effectively.

Responsibilities

• Provide secretarial and administrative support in Otolaryngology.
• Prepare reports, answer correspondence, and conduct projects.
• Arrange meetings and conferences, and manage calendars.
• Assist with basic bookkeeping and billing functions.

Skills

Medical terminology

Scheduling appointments

Calendar management

Education

High School Diploma or GED

1-year certificate from college/technical school + 3+ years office experience

5+ years related secretarial experience

Job description

Sr Medical Secretary - Otolaryngology - Full Time

Under general supervision from the Division Head or Physician-in-Charge or Vice President, in Leadership Salary Grade M08/ PHY 500 or above, provides secretarial and administrative support services in addition to medical operations support. Utilizes knowledge of medical terminology and processes in a clinical environment. Duties require a thorough knowledge of supervisor's areas of responsibility in order to gather data and prepare reports, answer correspondence, conduct projects, and so forth. May direct the work of lower-classified clerical employees, purchase standard supplies, and perform routine bookkeeping and billing functions.

EDUCATION/EXPERIENCE REQUIRED:

• Requires a High School Diploma or a G.E.D. equivalent.
• One (1) year certificate from college or technical school with at least three (3) years of experience within an office setting; or five (5) or more years of related secretarial experience within an office setting required.
• Previous experience scheduling appointments/maintaining calendars required.
• Progressively more responsible related work experience necessary in order to gain in-depth understanding or organizational policies, procedures and operations, in order to assume a variety of high-level administrative details including arranging meetings and conferences without prior clearance, answering semi-complex correspondence, assembling highly confidential and sensitive information, answering questions of influential callers, and so forth. Proficient with medical terminology.
• Interpersonal skills necessary in order to effectively communicate with external and internal callers and visitors, often dealing with sensitive/highly confidential matters.
• Analytical skills necessary in order to handle semi-complex administrative details such as preparing special non-recurring reports by combining confidential data from several sources, and scheduling and handling administrative/secretarial needs of supervisor.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.