Senior Ops Leader - Large-Scale Distribution & Delivery

2 LZB Manufacturing, Inc.; United States; On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Basic Life Insurance

401k with company match

Job summary

La-Z-Boy Incorporated is seeking an experienced Assistant General Manager to lead a large distribution campus spanning 200,000 to 400,000 square feet. You will oversee inbound receiving, stocking, linehaul, and local delivery, coordinating across shifts and with retail networks to drive efficiency and exceptional service.

The role partners with manufacturing plants and dealer networks to optimize inventory flow, implement SOPs, and deliver cost-effective operations.

Qualifications

• Bachelor's degree in supply chain, business administration, logistics, or a related field.
• Experience with linehaul and local delivery transportation management.
• Strong knowledge of WMS, TMS, and data analytics platforms.
• Proven success in vendor/3PL management, cost control, and logistics performance improvement.
• Strong leadership, team building, and process implementation skills.
• Ability to travel locally and regionally up to 25%.
• Working knowledge of OSHA, DOT, and safety compliance standards.

Responsibilities

• Oversee all aspects of campus operations, including inbound receiving, put away, picking, staging, loading, and outbound delivery across multiple shifts in a high-volume facility.
• Manage daily linehaul operations, optimizing inbound/outbound transfer schedules, trailer utilization, and cost-effective routing across regional hubs and delivery terminals.
• Monitor and drive performance in repair shop operations, ensuring scheduling, parts management, cost control, and quality that meets standards for customer satisfaction.
• Implement and enforce SOPs, safety programs, inventory control practices, and operational policies across all shifts.
• Ensure prompt execution of floor stock replenishment and home delivery services to retail stores and end customers.
• Partner with retail and merchandising teams to support store expansions, new product rollouts, and seasonal inventory transitions.
• Establish and track KPIs for cost, productivity, delivery CSAT, safety, shrink, cycle count accuracy, refusal rates, and 5S compliance.
• Support warehouse systems upgrades, WMS enhancements, and procedural transitions to drive efficiency and data accuracy.
• Coordinate redistribution activities to support manufacturing facilities or optimize inventory placement across the network.
• Champion a culture of continuous improvement, high-performance team development, and exceptional customer service.

Skills

Linehaul management

Delivery coordination

Leadership

Process improvement

Education

Bachelor's degree in supply chain, business admin, logistics, or related field

Tools

WMS

TMS

Analytics platforms

Job description

La-Z-Boy Incorporated is seeking an experienced Assistant General Manager to lead a large distribution campus spanning 200,000 to 400,000 square feet. You will oversee inbound receiving, stocking, linehaul, and local delivery, coordinating across shifts and with retail networks to drive efficiency and exceptional service.

The role partners with manufacturing plants and dealer networks to optimize inventory flow, implement SOPs, and deliver cost-effective operations.