Senior Operations Training Lead — Franchise & Field Impact

The Wendy's Company

Los Angeles (CA)

Hybrid

USD 77,000 - 131,000

Full time

14 days+

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Benefits offered by this job

401k match
Parental leave
Free EAP sessions

Job summary

A well-known fast-food chain is seeking a Sr Specialist Operations Training in Los Angeles. The role involves ensuring training standards are upheld across franchises while providing coaching and conducting training sessions. Candidates should have a Bachelor's Degree and 5+ years in operations. This position offers the flexibility to work remotely when not at a restaurant location, with an annual salary range of $77,000 to $131,000 and potential bonuses.

Qualifications

  • Minimum of 5 years in operations with supervisory experience.
  • Ability to lead instruction for a wide range of audiences.
  • Strong planning skills with a focus on consistency and training standards.

Responsibilities

  • Conduct market-based training for product implementations.
  • Provide coaching and feedback during restaurant visits.
  • Manage the restaurant certification process and assess opportunities.
  • Support market-based activities and training for new franchisees.

Skills

Exceptional presentation and facilitation skills
Strong Organizational and Planning Skills
Strong Written and Oral Communication skills
Proficient in Microsoft Office Suite

Education

Bachelor’s Degree (preferred)
High School Diploma/GED

Job description

A well-known fast-food chain is seeking a Sr Specialist Operations Training in Los Angeles. The role involves ensuring training standards are upheld across franchises while providing coaching and conducting training sessions. Candidates should have a Bachelor's Degree and 5+ years in operations. This position offers the flexibility to work remotely when not at a restaurant location, with an annual salary range of $77,000 to $131,000 and potential bonuses.
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