Senior Operations Technology Specialist
Nestlé S.A.
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Benefits offered by this job
Job summary
Nestlé is seeking a Senior Operations Technology Specialist to secure and enhance the reliability, performance, and security of our site IT/OT environment, including factory floor hardware, software, networks, servers, and communications. You will collaborate with site leadership and Market ITC Network to drive improvements and deploy innovative technology solutions across locations.
As a trusted technical advisor, you will lead local and market IT projects, translate business needs into
Qualifications
- 5+ years of related IT/OT experience.
- Bachelor’s Degree preferred.
- Knowledge in five or more areas listed.
- Travel up to 30%.
Responsibilities
- Sustain in-depth knowledge of production and IT systems, translate business needs into specs.
- Autonomously improve factory floor IT solutions to meet location goals.
- Coordinate installation, configuration, and optimization of IT/OT systems.
- Ensure data backup, disaster recovery, licensing, compliance, and security.
- Guide factory personnel on IT/OT process resolution and best practices.
- Coordinate with stakeholders on IT solution issues and outages.
- Provide off-hours support aligned with factory requirements.
- Plan local implementation of new/enhanced factory software with leadership.
- Develop expertise for base location systems and cross-site capabilities.
- Apply Agile methods within functional specialty and promote IT efficiency.
- Enhance performance with regional experts for cross-site initiatives.
- Collaborate to deploy new technologies across market locations.
- Benchmark external trends to enable new operating models for site IT.
- Develop documentation protocols for clarity across teams.
- Partner with IT Product/Sustain and Business Ops to align project goals.
- Lead local and market IT projects and initiatives.
Skills
Education
Tools
Job description
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
As aSeniorOperations Technology Specialist, you will be a key technology partner responsible for maintaining and enhancing the reliability, performance, and security of the site's computing environment, including factory floor and back-office hardware, software, networks, servers, and communication systems. Serving as a trusted technical advisor and subject matter expert, you will collaborate with site leadership, operational teams, and the broader Market ITC Network to support business objectives, drive continuous improvement, and deliver innovative technology solutions. Beyond your assigned site, you will contribute to cross-site initiatives, technology deployments, and market-level priorities, leveraging your expertise to share best practices, influence strategic projects, and help shape the future of operational technology across the organization.
- Sustain an in-depth working knowledge of the production process within the base location and how it relates to the underlying IT systems. Expected to translate business requirements into functional specifications.
- On a largely autonomous basis, maintain and contribute to continuous improvement of factory floor solutions to positively impact the objectives of the base location operation and deliver value back to business.
- Maintain technical expertise to support, guide, troubleshoot, and coordinate the installation, configuration, administration, optimization, and resolution of issues across in-house computing hardware, software, database, network, communication, and multimedia systems.
- Provide guidance and support to ensure adherence to company requirements related to data backup, disaster recovery, software licensing, compliance, security, and approved standards and policies.
- Work with all levels of factory personnel to provide service, direction, on the correct process to resolve internal factory request related to IT / OT systems.
- Support the coordination, collaboration, and communications with key stakeholders related to IT solution issues/outages impacting production processes through resolution and problem management.
- Provide demand-based off hours technical support in alignment with factory off-hours support requirements.
- Partner with Factory Leadership Team and local engineers to plan and coordinate local implementation of new and enhanced factory software.
- Develop and maintain technical expertise related to base location systems and the assigned Sr. Specialist track, while building broader FFIT capabilities within the specialty area to support cross-site initiatives, project delivery, and functional leadership.
- Utilize and promote Agile ways of working, particularly within the area of functional specialty.
- Enhance IT operational performance by driving partnership with regional functional experts to support in-market, cross-site, and single-site initiatives related to the assigned track.
- Collaborate with cross-functional teams to ensure seamless integration and deployment of new technologies across multiple market locations.
- Translate a strong understanding and benchmark external technology trends and their practical applications to enable new operating models for site IT operations.
- Develop robust communication and documentation protocols to ensure clarity and consistency across all teams.
- Partner with External IT Product and Sustain and Business Operations teams to align and deliver on project and program goals.
- Lead on assigned local IT projects and market IT projects and initiatives.
- High school diploma or equivalent and 5+ years of related experience.
- Bachelor’s Degree in related field of study preferred.
- Knowledge in Five (5) or more of the following areas:
- Various personal computer (laptops) and peripheral hardware (printers, copiers, scanners, smartboards, tablets/iPads, etc.) + MDM
- Local Area Network (LAN) operations, including Cisco/Aruba, switches, cables, routers and access points; OSI Network & Security
- Windows operating systems (Servers / PCs), office and business information technology (Microsoft Office 365)
- Local storage, virtualization, cloud services
- Database design, query & optimization
- Manufacturing Execution Systems (MES), SCADA and/or PLCs, infrastructure Automation, PowerShell, and Cloud Computing
- Expert Knowledge in one (1) of the following areas:
- Mobile & End User Devices
- Networking (servers, virtualization, storage and monitoring solutions)
- Automation & FAS Governance/Administration
- Service Operations (ITIL/ITSM)
- Digital Solutions: Tech Integration
- Security & Compliance
- Travel up to 30%
Salary:$110,000.00 to$140,000.00 per year
Bonus Eligibility:Yes
Thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more athttps://www.nestlejobs.com/nestle-in-the-us-benefits
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
As aSeniorOperations Technology Specialist, you will be a key technology partner responsible for maintaining and enhancing the reliability, performance, and security of the site's computing environment, including factory floor and back-office hardware, software, networks, servers, and communication systems. Serving as a trusted technical advisor and subject matter expert, you will collaborate with site leadership, operational teams, and the broader Market ITC Network to support business objectives, drive continuous improvement, and deliver innovative technology solutions. Beyond your assigned site, you will contribute to cross-site initiatives, technology deployments, and market-level priorities, leveraging your expertise to share best practices, influence strategic projects, and help shape the future of operational technology across the organization.
- Sustain an in-depth working knowledge of the production process within the base location and how it relates to the underlying IT systems. Expected to translate business requirements into functional specifications.
- On a largely autonomous basis, maintain and contribute to continuous improvement of factory floor solutions to positively impact the objectives of the base location operation and deliver value back to business.
- Maintain technical expertise to support, guide, troubleshoot, and coordinate the installation, configuration, administration, optimization, and resolution of issues across in-house computing hardware, software, database, network, communication, and multimedia systems.
- Provide guidance and support to ensure adherence to company requirements related to data backup, disaster recovery, software licensing, compliance, security, and approved standards and policies.
- Work with all levels of factory personnel to provide service, direction, on the correct process to resolve internal factory request related to IT / OT systems.
- Support the coordination, collaboration, and communications with key stakeholders related to IT solution issues/outages impacting production processes through resolution and problem management.
- Provide demand-based off hours technical support in alignment with factory off-hours support requirements.
- Partner with Factory Leadership Team and local engineers to plan and coordinate local implementation of new and enhanced factory software.
- Develop and maintain technical expertise related to base location systems and the assigned Sr. Specialist track, while building broader FFIT capabilities within the specialty area to support cross-site initiatives, project delivery, and functional leadership.
- Utilize and promote Agile ways of working, particularly within the area of functional specialty.
- Enhance IT operational performance by driving partnership with regional functional experts to support in-market, cross-site, and single-site initiatives related to the assigned track.
- Collaborate with cross-functional teams to ensure seamless integration and deployment of new technologies across multiple market locations.
- Translate a strong understanding and benchmark external technology trends and their practical applications to enable new operating models for site IT operations.
- Develop robust communication and documentation protocols to ensure clarity and consistency across all teams.
- Partner with External IT Product and Sustain and Business Operations teams to align and deliver on project and program goals.
- Lead on assigned local IT projects and market IT projects and initiatives.
- High school diploma or equivalent and 5+ years of related experience.
- Bachelor’s Degree in related field of study preferred.
- Knowledge in Five (5) or more of the following areas:
- Various personal computer (laptops) and peripheral hardware (printers, copiers, scanners, smartboards, tablets/iPads, etc.) + MDM
- Local Area Network (LAN) operations, including Cisco/Aruba, switches, cables, routers and access points; OSI Network & Security
- Windows operating systems (Servers / PCs), office and business information technology (Microsoft Office 365)
- Local storage, virtualization, cloud services
- Database design, query & optimization
- Manufacturing Execution Systems (MES), SCADA and/or PLCs, infrastructure Automation, PowerShell, and Cloud Computing
- Expert Knowledge in one (1) of the following areas:
- Mobile & End User Devices
- Networking (servers, virtualization, storage and monitoring solutions)
- Automation & FAS Governance/Administration
- Service Operations (ITIL/ITSM)
- Digital Solutions: Tech Integration
- Security & Compliance
- Travel up to 30%
Salary:$110,000.00 to$140,000.00 per year
Bonus Eligibility:Yes
Thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more athttps://www.nestlejobs.com/nestle-in-the-us-benefits
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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