Senior Operations Support Specialist- TS/SCI Eligibility- Arlington, VA

General Dynamics Information Technology (GDIT); Arlington (VA); On-site; USD 94,000 - 98,000; Full time

Benefits offered by this job

Flexible schedule

401K with match

Health and wellness packages

Internal mobility

Paid education & certs

Cutting-edge technology

Paid vacation & holidays

Job summary

General Dynamics Information Technology (GDIT) in Arlington, VA seeks a SENIOR OPERATIONS SUPPORT SPECIALIST to ensure mission success for a national security program. You will synchronize operations, maintain situational awareness, and coordinate with internal and external clients to support deliberate and crisis planning.

You will join a fast-paced team delivering professional services to government clients, with emphasis on readiness, watch operations, and timely communications.

Qualifications

• BA/BS and 5+ years of experience developing strategic/operational plans with intergovernmental/interagency collaboration and exercise planning.
• Strong communication skills and organizational abilities are required.
• Experience with mission-essential processes and archiving lessons learned is preferred.

Responsibilities

• Prepare contingency operation and emergency action plans.
• Develop draft exercise plans to test new concepts and support readiness.
• Assess and evaluate key mission-essential processes and procedures.
• Perform watch officer tasks: answering phones/radios, monitoring devices, and providing timely information.
• Draft reports on events, incidents, and activities.
• Facilitate communications and automated equipment in an operations center.
• Prepare for training, testing, and exercise opportunities, including unplanned events.
• Evaluate tests and exercises and provide recommendations to evolve capabilities.
• Demonstrate proficiency with operations center systems and support mission execution.

Skills

COOP

Emergency Management

Exercise Planning

Operations Support

Training Exercises

Education

BA/BS

Tools

Microsoft Office

Job description

Req ID: RQ231524

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Program Delivery and Execution

Skills:

Continuity of Operations (COOP),Emergency Management,Exercise Planning,Operations Support,Training Exercises

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Seize your opportunity to make a personal impact as a SENIOR O PERATIONS SUPPORT SPECIALIST supporting a national security program for our prestigious client at the highest levels of the government in the heart of our nation’s capital. As a Operations Support Specialist, you are critical of the organization’s mission success. You will ensure that ongoing and emerging operational programs and exercise goals are designed and met and that operational constraints are considered in deliberate and crisis action planning. This includes synchronizing current operations with future operations and plans; maintaining situational awareness in the operations center as a watch stander; coordinating supporting actions with clients both internal and external to the staff and keeping the Lead Program Analyst informed in a timely and coordinated manner. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Operations Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Junior Program Analyst joining our team to bring professionalism and initiative to a fast-paced environment. When we succeed, you succeed and together our best becomes better.

HOW A OPERATIONS SUPPORT SPECIALIST WILL MAKE AN IMPACT:

• Supporting the preparation and maintenance of contingency operation and emergency action plans.
• Developing draft exercise plans that will test new concepts and approaches and will support general mission readiness, mission-essential operational and leadership training.
• Conducting assessments and evaluations of key existing and new mission-essential processes and procedures.
• Performing watch officer tasks that include answering phones and radios, observing cameras, TVs and other monitoring devices to provide timely information in support of the organization.
• Proving draft reports for events and other matters that relate to events, incidents, and other activities within the organization.
• Facilitating communications and automated equipment technologies in an operations center.
• Preparing for training, testing, and exercise opportunities, both pre-planned and with no-notice.
• Assessing and evaluating tests and exercises, providing recommendations and plans for evolving and shaping further development of capabilities to meet integrated mission requirements through an active lessons learned process.
• Demonstrating proficiency with all operation center systems and preparing plans, training and materials supporting mission execution.

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience: BA/BS and 5+ years of experience working on projects focused on strategic/operational plan development with an emphasis on intergovernmental/interagency deliberate planning; rapid response planning, exercise planning, emergency management planning, operations center operations and maintenance and lessons-learned development and archiving
• Required Technical Skills: Experience with Microsoft Office programs such as Word, Excel, Outlook and PowerPoint
• Security Clearance Level: Active Top Secret with SCI Eligibility
• Required Skills and Abilities: Strong interpersonal, oral and written communication skills. Exceptional organizational and time management skills
• Preferred Skills: Experience working in an operations center environment; may be required to carry weight in excess of 25 lbs
• Location: On Customer Site, Arlington, VA

GDIT IS YOUR PLACE:

• Flexible work schedule
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

The likely salary range for this position is $93,662 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans