Senior Operations Supervisor-Transportation-Overnight(Supply Chain/Logistics)

Penske Logistics; Hanover (MD); On-site; USD 62,000 - 83,000; Full time

Job summary

Penske Logistics is seeking an Operations Supervisor to lead hourly staff on the night shift, overseeing driver deliveries, loading/unloading, and cross-docking to meet service and cost objectives. It involves supervising processes, scheduling, and ensuring adherence to safety and quality standards at the Hanover, MD location.

You will participate in hiring and customer meetings as needed, review routes based on account needs, and drive continuous improvement while guiding the team toward

Qualifications

• Leadership background including managing a team of hourly associates
• Strong communication skills with the ability to guide and coach staff
• Goal-oriented and detail-focused with a track record of delivering results

Responsibilities

• Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

Skills

Leadership

Communication

Goal orientation

Detail orientation

Leadership experience

Education

Bachelor's Degree

High School Diploma

Job description

Position Summary

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.

Opportunity Details

Hours: 9:00PM -7:00AM

Regular Schedule: Sunday-Thursday

Weekend Rotation: Every other Friday required (Hours vary depending on business needs)

Experience: Leadership background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills.

Salary: $61,900 - $83,400 + In this role, Operations Supervisor, will be bonus eligible based on their performance and location performance.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/

Major Responsibilities

People

• Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

Operations

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.

Finance

• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety

• Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience

• Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets

• Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Other projects and tasks as assigned by supervisor

Qualifications

• 2 - 4 years related functional experience
• High School Diploma or equivalent required
• Bachelors Degree preferred