Senior Operations Manager- Sortation Center- Detroit, MI

Target; Detroit (MI); On-site; USD 95,000 - 171,000; Full time

Job summary

Target is seeking a Senior Operations Manager for its Distribution Centers. You will lead frontline teams on the floor, ensuring safety and operational excellence while driving efficiency and reliability across processes.

You will use performance metrics and Lean tools to identify gaps, implement improvements, and coach managers. Strong communication and people leadership are essential in a fast-paced, customer-focused environment.

Qualifications

• Experience with performance metrics and process improvement.
• Strong communication, interpersonal and organizational skills in dynamic environments.
• Ability to motivate others with conflict management and problem solving skills.
• Experience with staffing lifecycle including interviewing and performance management.

Responsibilities

• Lead Distribution Center operations with a safety-first culture and focus on productivity.
• Apply Lean Six Sigma and GEMBA to identify and drive improvements.
• Plan and allocate resources; set priorities and coach teams on execution.

Skills

Performance metrics

Communication

Problem solving

Leadership

Education

Bachelor's degree in Logistics, Supply Chain, Engineering, Technology, Operations, or related business

Job description

The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Us

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible – a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you’ll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There’s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

A Senior Operations Manager role entails leading with a focus on safety, continuous improvement, relationship building, communication and strategic thinking. You will foster a “safety first” culture through awareness, training and accountability. Your guidance will help other operational leaders achieve established standards of service, quality, accuracy and productivity. You’ll leverage a mix of key metrics, Lean Six Sigma, GEMBA walks and other activities to understand what’s working well and where to improve. Your teams will be enabled to do their best work in an environment of innovation, calculated risk, testing and learning. Getting to know your team and championing their unique strengths will motivate and inspire them to reach higher. With your support, both teams and individuals will improve through their clear understanding of goals and expectations, mutual accountability and regular constructive feedback. Your skills for planning and execution will take center stage as you set individual and team priorities and proactively structure resources to meet them. Open and articulate communication will be key to presenting the big picture, and your commitment to “walk the walk” will show solidarity as you spend time on the floor every day, observing and interacting with your team members.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You

• Four year degree, preferably in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience or 18-36 months as an Operations Manager
• Experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate others with strong conflict management and problem solving skills
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
• Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
• Able to access all areas of the DC, including mezzanine platforms
• Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example ability to cross over the conveyors

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans With Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.