Senior Operations Manager - Plainfield

CARVANA; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Carvana is seeking an experienced manager to oversee multiple reconditioning lines at the Inspection & Reconditioning Center in Indianapolis. You will plan production for full shifts and manage facilities to meet targets in production, cost, and quality, especially when the GM is offsite.

You will identify bottlenecks, perform root-cause analyses, and implement corrective actions with the leadership team. Weekly performance reviews and daily huddles will guide priorities and progress.

Qualifications

• Ability to maintain high volume and high quality in a fast-paced environment.
• Experience leading a team of over 50 associates and developing employees.
• Proven ability to solve urgent operational challenges through root cause analysis.
• Excellent communication skills.
• 8+ years of management experience in automotive or lean manufacturing.

Responsibilities

• Oversee multiple reconditioning lines within the Inspection & Reconditioning Center, planning production for a full shift.
• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.
• Identify bottlenecks, conduct root cause analysis, develop action plans, and execute with site leadership.
• Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance vs targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Assist in CI projects at home site and region/network, training process changes.
• Foster growth by supporting Development Plans and providing feedback.
• Demonstrate Carvana values through leadership, teamwork, and on-floor communication.
• Uphold operating standards and health, safety, and loss prevention guidelines.

Skills

Leadership

Communication

Root cause analysis

Team development

Job description

Position Overview:

The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met.

What you’ll be doing:

• Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.


• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.


• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and execute with the site leadership team and associates.


• Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.


• Guide daily site manager huddles to establish the day’s tone and priorities.


• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.


• Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.


• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.


• Uphold Carvana operating standards and processes.


• Ensure compliance with all health, safety and loss prevention guidelines.

What the job requires:

• Ability to maintain high volume and high-quality content in a fast-paced environment.


• Experience leading a team of over 50 associates and a track record of developing employees.


• Proven ability to solve urgent operational challenges through root cause analysis.


• Excellent communication skills.


• 8+ years of management experience either in an automotive or lean manufacturing environment.


• Valid unrestricted driver’s license with a clean driving record in the last 3 years.


• Must be able to read, write, speak and understand English.


• Must be at least 18 years of age.


• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.


• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.


• Ability to work variable schedule(s) as necessary.


• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.


• Must be able to walk up to three miles each day.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.