Senior Operations Manager at Naviga Baltimore, MD

Naviga; Baltimore (MD); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Significant equity and commissions

Supportive executive team

Cutting-edge solutions

Job summary

Naviga is seeking a Senior Operations Manager in Baltimore, MD, to lead all operational functions at a key fulfillment center. This role requires a strategic leader with extensive experience in the e-commerce and logistics industries to optimize supply chains, enhance client satisfaction, and drive company growth.

You will develop operational strategies, mentor a high-performing team, and engage with top-tier clients. The position presents a unique opportunity to impact the company's trajectory within a rapidly evolving environment.

Qualifications

• Extensive experience in the e-commerce, logistics, or supply chain industries.
• Proven ability to exceed operational targets in competitive environments.
• Experienced in building and scaling high-performing teams.

Responsibilities

• Develop and execute operational strategy to drive growth.
• Lead and mentor operations team for high performance.
• Drive operational cycle from optimization to client delivery.
• Identify market opportunities and build strategic partnerships.
• Utilize analytics to forecast demand and measure performance.

Skills

Strategic leadership

Team building

Results-oriented

Process optimization

Job description

Senior Operations Manager job at Naviga. Baltimore, MD.

About Our Client

Our client is a global leader in the e-commerce fulfillment and logistics industry, specializing in providing end-to-end solutions for a diverse portfolio of clients, from startups to global online retailers. Their platform integrates advanced inventory management, warehousing, and transportation to optimize supply chains and drive efficiency. With a commitment to speed, accuracy, and client-centric service, they are dedicated to helping businesses navigate the complexities of global logistics.

The Opportunity

Our client is seeking a strategic and seasoned Senior Operations Manager to lead all operational functions at a key fulfillment center and spearhead the next phase of company growth. This pivotal role is focused on optimizing all aspects of the supply chain, from order fulfillment and warehousing to transportation and last-mile delivery. You will be responsible for defining and executing a comprehensive operational strategy to accelerate efficiency, reduce costs, and enhance client satisfaction. You will be instrumental in driving sustainable operational excellence, building a high-performing, data-driven operations team, and making a direct impact on the company's trajectory in a highly visible role. This is a unique opportunity for a senior leader who thrives on building and scaling teams and wants to make a direct impact on the company's trajectory in a highly visible role.

What You Will Do

• Develop and execute a comprehensive operational strategy to achieve ambitious growth targets and expand market leadership.
• Lead and mentor the operations team, fostering a culture of accountability and high performance.
• Drive the entire operational cycle, from process optimization and quality control to project management and client delivery.
• Identify new market opportunities and strategic partnerships to diversify revenue streams.
• Collaborate with executive leadership to align operational goals with overall business objectives and resource allocation.
• Utilize data and analytics to forecast demand, measure performance, and optimize operational effectiveness.
• Act as a key external representative, engaging with top-tier clients and industry leaders to strengthen brand presence and close key deals.

Who You Are

• A Strategic Leader: You have a proven ability to develop and execute multi-year operational strategies that drive significant top-line growth. You think holistically about the operational process and how different functions can align to create a seamless experience.
• A Team Builder: You are skilled at recruiting, developing, and inspiring high-performing teams. You lead by example and empower your direct reports to achieve their full potential.
• Results-Oriented: You have a verifiable track record of exceeding operational targets in a competitive B2B environment, with a strong focus on both new business acquisition and client expansion.

Ideal Candidate Profile We are seeking a Senior Operations Manager with extensive experience in the e-commerce, logistics, or supply chain industries. Candidates with a successful history of leading and scaling operational teams in parallel sectors—such as industrial automation, B2B services, or distribution—will also be strongly considered.

Why Join This Team?

This is your chance to play a key role in a company that is at the forefront of the e-commerce industry. If you are a strategic leader who thrives on building and scaling operational organizations, you will have the opportunity to shape the future of the company and earn significant equity and commissions. You'll be part of a supportive executive team and backed by cutting-edge solutions that are in high demand across the globe.

About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.