Senior Operations Manager

Filetwigbay; Wilmington (NC); On-site; USD 91,000 - 131,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Job summary

Marcus & Millichap is hiring a Senior Operations Manager in Wilmington, NC. The role emphasizes time management, problem solving, and curiosity, backed by 8+ years of general expertise to own projects and collaborate with a sharp team.

The position offers mentorship and a benefits suite, with a compensation range of $91,000 to $131,000 annually. Freshly opened to applicants, this role welcomes candidates ready to rise within the organization.

Qualifications

• Experience supporting cross-functional teams in a manager capacity.
• Ability to manage three priorities when all claim to be number one.
• Excellent problem-solving skills that colleagues rely on.
• Commitment to continuous learning and quality output.

Responsibilities

• Keep the Marcus & Millichap backlog ruthlessly honest about what's truly next.
• Turn 6 of pattern recognition into faster general calls.
• Keep the temporary schedule realistic when everyone wants everything yesterday.
• Spot the Wilmington pattern in feedback before it becomes a complaint.
• Push back, respectfully, when an Organization shortcut will cost us later.
• Keep showing up for the Wilmington, NC work after the launch buzz fades.

Skills

Problem Solving

Cross-functional support

Accountability

Quality output

Continuous learning

Job description

We're hiring a Senior Operations Manager, and the short version is this: bring Time Management, bring Problem Solving, and bring the kind of curiosity that Marcus & Millichap runs on. Lean on 8+ years of general expertise to own projects, collaborate with a sharp team, and earn $91,000 - $131,000.

Key Responsibilities

• Keep the Marcus & Millichap backlog ruthlessly honest about what's truly next
• Turn 6 of pattern recognition into faster general calls
• Keep the temporary schedule realistic when everyone wants everything yesterday
• Spot the Wilmington pattern in feedback before it becomes a complaint
• Push back, respectfully, when an Organization shortcut will cost us later
• Keep showing up for the Wilmington, NC work after the launch buzz fades

What You'll Bring

• A knack for Problem Solving that colleagues quietly come to rely on
• Comfort being accountable for a question-everything outcome in a temporary role
• Experience supporting cross-functional teams in a manager capacity
• A steady hand when three priorities all claim to be number one
• Continuous Learning fundamentals plus the Problem Solving polish clients notice
• A keen eye for quality and consistency in your output

Marcus & Millichap builds clarity-seeking general software that helps teams across Wilmington, NC move faster and worry less. We assume good intent first and ask clarifying questions second, which keeps the trust-based days drama-free.

At $91,000 - $131,000, with mentorship and a benefits suite to match, this Senior Operations Manager seat at Marcus & Millichap is built for people who want to rise.

Freshly bumped to active, the Wilmington, NC role takes applicants today.