Senior Operations Manager

Placements24; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Medical benefits

Generous leave

Job summary

Placements24 in the United States is seeking a Senior Operations Manager to oversee critical operational functions and drive strategic planning from our George office, balancing on-site oversight with remote team collaboration. You will refine processes, manage resources, and lead teams to exceed operational goals, with a hybrid work model, generous leave, and a comprehensive benefits package.

Candidates bring 7+ years in ops management, Lean Six Sigma, ERP experience, and strong analytical and

Qualifications

• Master's degree in Business Administration or related field preferred.
• 7+ years in operations management with strategic planning experience.
• Proven ability to lead on-site and remote teams.
• Experience with Lean Six Sigma or equivalent process improvement.

Responsibilities

• Develop and execute operational strategies to meet company objectives.
• Oversee daily operations, including resource allocation and workflow management.
• Provide strong leadership to operations teams and foster accountability.
• Analyze performance metrics, identify trends, and drive corrective actions.
• Collaborate with department heads to align ops with business strategy.
• Oversee budget management and financial performance of operations.

Skills

Leadership

Strategic planning

Process improvement

Data analysis

ERP systems

Education

Master's degree in Business Administration

Tools

ERP software

Job description

About the Role

Our client is seeking a highly experienced Senior Operations Manager to oversee critical operational functions and strategic planning in their George office. This role demands a leader capable of balancing on-site oversight with remote team collaboration, ensuring operational excellence and driving efficiency across the organization. You will be instrumental in refining processes, managing resources effectively, and leading teams to achieve ambitious business goals, playing a pivotal part in the company's continued success and strategic direction.

Key Responsibilities

• Lead the development and execution of operational strategies to meet company objectives and enhance service delivery.
• Manage and optimize all aspects of daily operations, including resource allocation, workflow management, and quality control.
• Provide strong leadership and guidance to operations teams, fostering a culture of accountability and continuous improvement.
• Analyze operational performance metrics, identify trends, and implement corrective actions to drive efficiency.
• Collaborate with department heads to ensure alignment of operational activities with overall business strategy.
• Oversee budget management and financial performance of the operations department.

Requirements

• Master's degree in Business Administration or a related field is preferred.
• Extensive experience (7+ years) in operations management, with a strong background in strategic planning and execution.
• Demonstrated leadership capabilities with experience managing both on-site and remote teams.
• Proficiency in Lean Six Sigma or other process improvement methodologies.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Experience with enterprise resource planning (ERP) systems and other operations management software.

Benefits

• Highly competitive salary and performance-based bonus structure.
• Comprehensive medical, dental, and vision benefits package.
• Hybrid work model offering flexibility and work-life balance.
• Generous annual leave and paid public holidays.
• Opportunities for professional growth and leadership development.