Senior Operations Manager

RXinsider LTD.; Tolleson (AZ); On-site; USD 85,500 - 142,500; Full time

Job summary

McKesson is seeking a Sr. Operations Manager to lead multiple teams in a high-volume distribution center in Tolleson, AZ. The role focuses on driving execution, performance, and continuous improvement while aligning with business objectives and ensuring safe, compliant operations.

The position requires senior leadership experience, budget oversight, and a strong data-driven approach to optimize service, cost, and quality outcomes.

Qualifications

• 7+ years of operations experience across distribution, warehouse, manufacturing, or production.
• 7+ years of people leadership experience via supervisors or managers.
• 5+ years leading change management or continuous improvement initiatives.
• Experience managing budgets, expenses, and performance metrics.
• Advanced analytical skills to interpret data and drive insights.
• Strong communication skills with ability to influence senior leadership.
• Proficiency with Microsoft Office; experience with WMS systems.

Responsibilities

• Set direction for Operations Supervisors and support teams, aligning execution to DC and enterprise goals.
• Establish and monitor KPIs (service, quality, cost, safety) and drive accountability to targets.
• Lead cross-functional planning to improve throughput, service levels, and efficiency.
• Lead through managers to ensure engagement, development, and succession planning.
• Coach leaders to drive accountability, performance management, and team development.
• Identify root causes of operational challenges and implement sustainable process improvements.

Skills

Operations leadership

People leadership

Change management

Budget management

Data analytics

Communication

WMS proficiency

Education

Bachelor’s degree

Tools

WMS systems

ERP (JDE)

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Sr. Operations Manager

Schedule: Monday – Friday, 6:00 AM – 4:00 PM (flexibility required)

Location: Tolleson, AZ

Travel: <5%

The Sr. Operations Manager (M3) leads multiple operations teams within a high-volume distribution center, driving execution, performance, and continuous improvement across core functions. This role sets operational strategy, establishes performance standards, and ensures alignment to business objectives, while delivering safe, compliant, and cost-effective operations.

Operating at a senior leadership level, this role leads through supervisors and frontline leaders, influencing outcomes through people, process, and data. The Sr. Manager is accountable for operational excellence, talent development, and building a high-performance culture that supports long-term business growth.

Operational Leadership & Strategy

• Set direction and priorities for Operations Supervisors and support teams, aligning execution to DC and enterprise goals
• Establish and monitor KPIs (service, quality, cost, safety) and drive accountability to performance targets
• Lead cross-functional planning to optimize throughput, service levels, and operational efficiency

People Leadership & Culture

• Lead through managers and supervisors, ensuring strong engagement, development, and succession planning
• Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors
• Coach leaders to drive accountability, performance management, and team development

Execution & Continuous Improvement

• Identify root causes of operational challenges and implement sustainable process improvements
• Drive change management initiatives to improve productivity, reduce cost, and enhance service outcomesStandardize processes and ensure consistent execution of SOPs across functions

Safety, Compliance & Quality

• Ensure compliance with all company, federal, state, and local regulations
• Champion a safety-first culture and enforce quality standards across operations
• Maintain audit readiness and operational controls across inventory and distribution processes

Financial & Operational Oversight

• Manage budgets, labor planning, and expense control to meet financial targets
• Leverage data and analytics to inform decisions and improve operational performance
• Partner with site and enterprise leaders to align operational plans with business strategy

Minimum Qualifications

• 7+ years of operations experience (distribution, warehouse, manufacturing, or production)
• 7+ years of people leadership experience, including leading through supervisors or managers
• 5+ years of experience leading change management or continuous improvement initiatives
• Experience managing budgets, expenses, and operational performance metrics
• Advanced analytical skills with the ability to interpret data and drive insights
• Strong communication skills with ability to influence senior leadership
• Proficiency with Microsoft Office; experience with WMS systems

Preferred Qualifications

• Bachelor’s degree
• Six Sigma or Lean experience
• Knowledge of FDA and OSHA regulations
• Experience with JDE or similar ERP systems

Our Base Pay Range for this position

$85,500 - $142,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.