Director of Operations

McKesson; Memphis (TN); On-site; USD 108,000 - 181,000; Full time

Job summary

McKesson, a Fortune 10 healthcare leader in Memphis, seeks a Director of Distribution Center Operations to steer all site operations, safety, service, quality, and profitability within the North Star Distribution Center. You will partner with Finance, HR, Engineering, and Quality to drive strategic initiatives and build future leaders.

This role demands 12+ years in distribution/logistics, including 5+ years leading managers, with strong financial acumen, Lean Six Sigma experience, and expertise

Qualifications

• 12+ years of progressive operations, supply chain, logistics, or distribution experience.
• 5+ years leading managers within a complex operation.
• Strong financial acumen including P&L, budgeting, inventory, and cost management.

Responsibilities

• Develop and execute operational strategies aligned with regional and enterprise objectives.
• Lead all distribution center operations including receiving, inventory, fulfillment, shipping, and facility performance.
• Drive safety, quality, service, productivity, and inventory accuracy metrics.

Skills

Distribution leadership

People leadership

Financial acumen

Cross-functional partnerships

Lean Six Sigma

WMS knowledge

Education

Degree or equivalent experience

Tools

WMS

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Director of Distribution Center Operations

McKesson is seeking a Director of Distribution Center Operations to lead all operational, financial, inventory, and people leadership activities within the North Star Distribution Center. This role is responsible for site performance across safety, service, quality, productivity, compliance, and profitability while ensuring an exceptional employee and customer experience.

As a key member of the leadership team, this individual will drive strategic initiatives, lead cross-functional partnerships, develop future leaders, and ensure operational excellence across the facility.

Strategic Leadership

• Develop and execute operational strategies aligned with regional and enterprise objectives.
• Partner across Operations, Transportation, Finance, HR, Engineering, Quality, and Continuous Improvement to drive business results.
• Identify opportunities to improve service, scalability, productivity, and customer outcomes.
• Influence business decisions through operational insights, workforce planning, and performance analytics.

Operations Management

• Lead all distribution center operations, including receiving, inventory, fulfillment, shipping, and facility performance.
• Drive results across safety, quality, service, productivity, and inventory accuracy metrics.
• Champion continuous improvement initiatives that enhance operational efficiency and customer satisfaction.

People Leadership

• Lead and develop a team of managers and supervisors while fostering a high-performance culture.
• Build organizational capability through coaching, succession planning, and leadership development.
• Partner with HR on workforce planning, employee engagement, and talent strategies.

Financial & Compliance Leadership

• Maintain accountability for P&L performance, budgets, inventory investment, and expense management.
• Ensure compliance with all regulatory and company requirements, including DEA, FDA, OSHA, and internal standards.
• Promote a culture of safety, risk management, and operational excellence.

Minimum Qualifications

• Degree or equivalent experience. Typically requires 12+ years of progressive operations, supply chain, logistics, or distribution experience, including 5+ years leading managers within a complex operation.

Critical Skills

• Distribution, logistics, supply chain, or warehouse operations leadership experience.
• Proven success leading leaders in a multi-functional environment.
• Strong financial acumen, including P&L, budgeting, inventory, and cost management.
• Experience driving cross-functional partnerships and strategic initiatives.
• Demonstrated ability to build high-performing teams and develop future leaders.
• Knowledge of warehouse management systems (WMS), inventory control processes, and operational technologies.
• Continuous improvement experience utilizing Lean, Six Sigma, or similar methodologies.

Working Conditions

• Work environment includes both office and warehouse settings.
• Ability to support a 24/7 operation as business needs require.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$108,300 - $180,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!