Senior Operations Manager

Energy Innovation Corp; Iowa City (IA); Hybrid; USD 92,000 - 138,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work location

Job summary

TechInnovate is seeking a Senior Operations Manager to oversee remote and Iowa City site operations. The role emphasizes building strong customer service habits, ensuring smooth daily workflows, and maintaining momentum on site after launch.

A candidate with integrity and a scrappy, scalable mindset will thrive as we scale our operations. You will manage confidential information with discretion and collaborate across functions, while contributing to a company culture that values clarity and

Qualifications

• Integrity to flag mistakes first
• Facilitation skills honed through practice
• Attention to quality and consistency in output
• Entrepreneurial, scrappy mindset for scalable growth

Responsibilities

• Build customer service habits a manager relies on
• Support daily operations at the Iowa City site and keep workflows moving
• Maintain presence and momentum for the Iowa City, IA work after launch buzz fades
• Handle confidential information with discretion and sound judgment
• Read and improve a cross-functional collaboration system you didn't build

Skills

Integrity & accountability

Facilitation skills

Quality & consistency

Entrepreneurial mindset

Job description

A Senior Operations Manager opportunity has opened at TechInnovate, and we'd love to find someone who's genuinely excited about it. Sum it up however you want — remote Senior Operations Manager, $92,000 - $138,000, 6 years of Customer Service, and a stake in TechInnovate that only deepens.

Key Responsibilities

• Build the Customer Service habits a manager role can lean on for years
• Support daily operations at our Iowa City site and keep workflows moving
• Keep showing up for the Iowa City, IA work after the launch buzz fades
• Handle confidential information with discretion and sound judgment
• Read a Cross-Functional Collaboration system you didn't build and improve it anyway

What You'll Bring

• The integrity to flag your own mistakes first
• A TechInnovate mindset: scrappy today, scalable tomorrow
• A keen eye for quality and consistency in your output
• Fluency in Facilitation earned the hard way, not just from a tutorial

TechInnovate is the problem-solving IA company that built its name on general work nobody else wanted to do properly. We default to writing things down so the whole general team stays in the loop without endless meetings.

We back our team with $92,000 - $138,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

Our hiring manager is personally reviewing every Senior Operations Manager application that comes in.