Senior Operations Manager

Metric; Ogden (UT); On-site; USD 120,000 - 180,000; Full time

Job summary

Metric is seeking an experienced operations leader to oversee production and warehouse activities across two facilities. The role focuses on safe, efficient manufacturing, cost-effectiveness, and meeting customer demand.

You will drive continuous improvement, lean initiatives, and cross-functional collaboration with leadership to reach KPI targets. The ideal candidate has a minimum of 10 years in progressive manufacturing leadership, a strong Lean background, and experience with GMP/ISO

Qualifications

• Bachelor's degree or equivalent experience in a related discipline; 10+ years in progressive manufacturing leadership.
• Experience with GMP, ISO standards, and quality management systems.
• Proven track record implementing policies and procedures to improve productivity and reduce waste.
• Strong leadership, communication, and cross-functional team development skills.

Responsibilities

• Direct all day-to-day production activities to meet orders on time and on budget.
• Convert sales forecasts into production schedules and allocate labor/equipment.
• Lead warehouse ops, align inventory with production needs, ensure material flow.
• Ensure GMP/ISO compliance and investigate non-conformances with corrective actions.
• Champion Lean manufacturing and continuous improvement to boost productivity and efficiency.
• Promote a proactive safety culture and partner with EHS on hazard mitigation.

Skills

Lean Manufacturing

Leadership

Communication

Problem-Solving

Conflict Resolution

Negotiation

Team Development

Safety Compliance

Education

Bachelor's degree in Supply Chain Management / related

MBA

APICS/IBF certifications

Job description

Here we have an opportunity to join a growing global organization that supplies essential specialty ingredients. Employees have the chance to make a direct impact in a collaborative, entrepreneurial environment where innovation, customer partnership, and continuous growth are valued, while helping deliver products that are critical to everyday life.

Basic Function & Scope of the Role

Lead all production and warehouse operations across the two facilities, ensuring safe, efficient, and cost-effective manufacturing. Partner with the leadership team to achieve operational goals and KPI targets while maintaining compliance with company policies, GMP, and ISO standards. Drive a culture of continuous improvement focused on increasing productivity, improving yield, and supporting long-term business growth.

Key Responsibilities:

Operations Leadership

• Direct all day-to-day production activities to ensure customer orders are completed safely, on time, and within budget.
• Convert sales forecasts into effective production schedules and allocate labor and equipment to meet demand.
• Monitor operational performance and ensure all manufacturing KPIs are consistently achieved.

Warehouse & Supply Chain

• Lead warehouse operations by aligning inventory capacity with production requirements and customer demand.
• Oversee the movement of raw materials, work-in-process, and finished goods from receipt through shipment.
• Partner with Supply Chain and Purchasing to ensure materials are available and prevent production interruptions.

Quality & Regulatory Compliance

• Ensure manufacturing operations comply with all GMP, ISO, and company quality standards.
• Collaborate with Quality teams to investigate non-conformances, customer complaints, and corrective actions.
• Maintain an audit-ready facility through strict adherence to sanitation, documentation, and operational procedures.
• Champion Lean Manufacturing and continuous improvement initiatives to eliminate waste, improve efficiencies, and increase productivity.
• Identify opportunities to optimize equipment utilization, labor effectiveness, and manufacturing processes.

Safety Leadership

• Promote and reinforce a proactive safety culture throughout both facilities.
• Partner with EHS to identify workplace hazards, implement corrective actions, and ensure compliance with all safety regulations.

Education:

• Bachelor's degree in Supply Chain Management, Business, Engineering, Finance, or a related discipline preferred.
• MBA and/or APICS/IBF certifications are considered a plus.

Experience & Qualifications:

• Bachelor's degree or equivalent experience with 10+ years of progressive manufacturing leadership.
• Experience working with regulatory agencies and quality management systems.
• Demonstrated success developing, implementing, and improving operational policies and procedures.
• Minimum 5 years managing production operations, budgets, scheduling, and safety compliance.
• Strong background in Lean Manufacturing and continuous improvement methodologies.
• Proven leadership, communication, and team development skills.
• Excellent problem-solving, decision-making, conflict resolution, and negotiation abilities.
• Strong organizational skills with a high level of accountability, professionalism, and work ethic.