Senior Operations Manager

Ryder System, Inc.; Maryland; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Employee stock purchase options

Paid holidays and PTO

Maternity leave

Job summary

Ryder System, Inc. in Port Deposit, MD is seeking a Senior Operations Manager to lead distribution center operations, warehousing and transportation solutions. You will interface with customers to resolve issues, drive strategic planning, and oversee a team with an emphasis on LEAN improvements.

The role requires strong leadership, communication, and organizational skills, with a focus on safety, operational excellence, and customer satisfaction within a Fortune 500 logistics environment.

Qualifications

• Minimum 5 years relevant experience in supply chain, logistics or related field.
• Experience in managing and developing direct reports.
• Bachelor’s or higher degree preferred in business/logistics.

Responsibilities

• Interface directly with customers to resolve issues and ensure satisfaction.
• Strategic operational planning and execution for the operation.
• Lead Lean initiatives to improve productivity and teamwork.
• Hire, supervise, and develop employees and maintain positive relations.
• Communicate openly within and across work groups; review data and act.

Skills

Leadership

Problem solving

Communication

Relationship building

Teamwork

Time management

Organizational skills

LEAN/continuous improvement

Customer focus

Education

HS diploma/GED

Bachelor's degree in Business, Logistics, Supply Chain

Master's degree in Business, Logistics, Transportation or related field

Tools

Microsoft Office

Job description

Job Description

We are immediately hiring a Senior Operations Manager in Port Deposit, MD for our Supply Chain Solutions division.

• Pay Type: Exempt / Salary paid Twice Per Month

• Annual Salary Pay: $85,000 - $95,000 per year based on experience

• Annual Bonus Incentive: Up to 10% or more of salary per year

• Schedule: BHN Shift-Wednesday - Saturday 6:00 p.m. - 6:00 p.m. (Alternating Wednesdays)

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary

The Senior Operations Manager provides leadership for the Distribution Center and supervisors, who are directly responsible for turnkey warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.

Essential Functions

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.

• Strategic operational planning and execution for the operation.

• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.

• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).

• Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.

• May manage the profit and loss statements based on the complexity and scope of the organization.

• Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent problem solving skills

• Excellent oral and written communication skills with demonstrated leadership capabilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Strong organization, analytical, and computer skills

• Ability to create and develop an inclusive and engaged work environment

• Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)

• Capable of multi-tasking, highly organized with excellent time management skills

• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred

• Master's degree in Business, Logistics, Transportation or related field preferred

• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• Five (5) years or more managing, leading and developing direct reports required

• Three (3) years or more Profit & Loss responsibility preferred

• One (1) year or more customer interaction preferred

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

https://RyderCareers.video/Ryder-Warehouse

EEO/AA/Female/Minority/Disabled/Veteran

Job Category:

Logistics

Our Culture & Commitment

At Ryder, you're trusted to make an impact, while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice.