Senior Operations Manager

6234-Johnson & Johnson Surgical Vision Inc. Legal Entity; Jacksonville (FL); On-site; USD 120,000 - 190,000; Full time

Job summary

Johnson & Johnson Vision in Jacksonville, Florida, seeks a Senior Operations Manager to shape the operating strategy for a new value stream and build a high-performing organization that supports growth in the surgical vision care manufacturing network.

You will lead supervisors and cross-functional teams to drive safe, compliant, and reliable execution across safety, quality, delivery, and cost, while optimizing labor, equipment, inventory, and capacity.

Qualifications

• Bachelor’s degree in engineering, science, operations management, supply chain, or related field.
• Experience leading productivity, operational excellence, and cost-reduction initiatives.
• 10+ years of progressive manufacturing or operations experience, including 5+ years in people management within a regulated environment.
• Experience in medical device or pharmaceutical manufacturing.
• Strong communication, presentation, interpersonal, and influencing skills.
• Working knowledge of GMP and regulatory requirements for regulated manufacturing.
• Lean Manufacturing, Six Sigma, and performance optimization methodologies.
• Knowledge of medical device regulatory requirements (FDA QSR, ISO 13485, EU MDR).

Responsibilities

• Lead process and support teams to achieve quality, delivery, cost, people, and EHS objectives.
• Develop capacity, staffing, and process continuity plans to sustain operations.
• Manage budgets and headcount, and lead equipment, maintenance, safety, and readiness to prevent disruptions.
• Maintain quality-control systems and ensure compliance with procedures and regulatory requirements.
• Build workforce capability through training, development, engagement, and assignments.
• Lead continuous improvement initiatives to reduce costs and eliminate non-value-added activities.
• Support and lead key new-product initiatives.
• Partner with Supply Chain stakeholders through the S&OP process.
• Ensure employees understand product and process defects and verification/validation activities.
• Promote and enforce environmental, safety, and industrial hygiene requirements.
• Travel up to 50% in first 6–9 months.

Skills

Lean Manufacturing

Six Sigma

Leadership

Regulatory compliance

Communication

Education

Bachelor’s degree in engineering or related field

Advanced degree preferred

Job description

Company Overview

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Supply Chain Manufacturing

Job Sub Function: Manufacturing Assembly

Job Category: People Leader

All Job Posting Locations: Jacksonville, Florida, United States of America

Job Description

Johnson & Johnson Vision is recruiting a Senior Operations Manager for its manufacturing site in Jacksonville, Florida. This is a unique opportunity to help establish and scale a new value stream while building a high-performing organization that supports the future growth of our surgical vision care manufacturing network. In this highly visible leadership role, you will shape the operating strategy, lead supervisors and cross-functional teams, and drive safe, compliant, and reliable execution across safety, quality, delivery, cost, people, and compliance. You will oversee production planning and performance by optimizing labor, equipment, materials, inventory, and capacity, while fostering continuous improvement, developing talent, and supporting new-product initiatives.

Key responsibilities

• Lead process and support teams to achieve quality, delivery, cost, people, and environmental, health, and safety (EHS) objectives.
• Develop capacity, staffing, and process continuity plans to sustain operations and support business needs.
• Manage budgets and headcount, and lead all aspects of equipment, maintenance, safety, and operational readiness to prevent production or shipping disruptions.
• Maintain effective quality-control systems and ensure compliance with company procedures and applicable QSR, ISO, and FDA requirements.
• Build workforce capability through required training, team development, employee engagement, job enrichment, recognition, and challenging assignments.
• Lead continuous improvement initiatives, including Kaizen, to simplify work, eliminate non-value-added activities, and reduce costs.
• Support and lead key new-product initiatives.
• Partner with internal and external Supply Chain stakeholders through the S&OP process.
• Ensure employees understand product and process defects associated with their roles, including verification and validation activities.
• Promote and enforce environmental, safety, and industrial hygiene requirements, including ISO 14001; promptly report deviations and ensure team compliance.
• Other: Up to 50% travel in the first 6-9 months.

Qualifications

• Bachelor’s degree in engineering, science, operations management, supply chain, or a related field; an advanced degree is preferred.
• Experience leading productivity, operational excellence, and cost-reduction initiatives.
• 10+ years of progressive manufacturing or operations experience, including 5+ years in people management or operations leadership within a regulated environment.
• Experience working in the medical device industry or pharmaceutical required.
• Strong communication, presentation, interpersonal, and influencing skills.
• Working knowledge of GMP and quality and regulatory requirements for regulated manufacturing.
• Strong expertise in Lean Manufacturing, Six Sigma, and other performance optimization methodologies.
• Deep knowledge of medical device regulatory requirements (FDA QSR, ISO 13485, EU MDR).

Johnson & Johnson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

Preferred Skills

Agile Manufacturing, Assembly Operations, Cross-Functional Collaboration, Developing Others, Good Manufacturing Practices (GMP), Human-Computer Relationships, Inclusive Leadership, Leadership, Manufacturing Processes, Manufacturing Science and Technology (MSAT), Plant Operations, Quality Standards, Strategic Thinking, Sustainability, Team Management, Technologically Savvy, Validation Master Plans, Value Stream Mapping (VSM)

Company Message

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/. Do Not Sell or Share My Personal Information Limit the Use of My Personal Information