Senior Operations Manager

geodi; Hebron Estates (KY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Rain Financial wellness app

Telemedical access to doctors and Thar

Health, dental, and vision insurance

Paid maternity and paternity leave

Career development and mentorship

Employee perks: fitness class and well

Relaxation and meditation app access

Financial wellness programs

Volunteer opportunities

Job summary

GEODIS is seeking a Senior Manager of Operations- Final Mile to lead cross-dock distribution, budget planning, and regional home delivery networks. You will manage P&L, supervise senior teams, and drive efficient use of materials and labor across facilities.

The role focuses on reducing damages and missed windows, resolving escalations, and aligning operations with company goals and growth. Strong leadership and analytical skills are essential.

Qualifications

• Minimum 3 years of related experience and/or training; or an equivalent combination of education
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Responsibilities

• Coordinates distribution and warehousing in a cross-dock operation
• Build and manage the annual operational budget, P&L, and labor costs.
• Lead daily operations for local and regional big and bulky home delivery networks.
• Reduce damage rates, missed delivery windows, and return product costs.
• Resolve high-escalation customer complaints regarding damaged property or late arrivals.
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Develops plans for efficient use of materials, equipment, and employees
• Participates in marketing and sales efforts, ensuring assigned facilities have the resources necessary to meet company goals and objectives, as well as P&L responsibilities
• Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager
• Responsible for Recruitment and retention of contract carriers

Skills

Budget management

P&L oversight

Team leadership

Cross-functional coordination

Job description

• Pay or shift range: $85,000 USD to $95,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Senior Manager of Operations- Final Mile

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Coordinates distribution and warehousing in a cross-dock operation
• Build and manage the annual operational budget, P&L, and labor costs.
• Lead daily operations for local and regional big and bulky home delivery networks.
• Reduce damage rates, missed delivery windows, and return product costs.
• Resolve high-escalation customer complaints regarding damaged property or late arrivals.
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Develops plans for efficient use of materials, equipment, and employees
• Participates in marketing and sales efforts, ensuring assigned facilities have the resources necessary to meet company goals and objectives, as well as P&L responsibilities
• Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager
• Responsible for Recruitment and retention of contract carriers

What you need:

• Minimum 3 years of related experience and/or training; or an equivalent combination of education
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community.
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.