Senior Operations Manager

City of Baltimore; Baltimore (MD); On-site; USD 84,000 - 133,000; Full time

Job summary

City of Baltimore is seeking an Operations Officer to support organizational units through staff supervision, project management, and data-driven analysis. The role emphasizes budgeting, reporting, and inter-department coordination in a dynamic city environment.

Required are a Bachelor’s degree and at least six years in professional administrative or operations work. A valid Maryland driver’s license may be needed; the city emphasizes equity and public service.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, or related field from an accredited college or university.
• 6 years of experience in professional-level administrative, operations, or technical work. Previous work lead experience may be required.
• Equivalent combination of education and experience.

Responsibilities

• Supervise and/or manage staff, problem solve as an individual contributor, or project manage.
• Coordinate activities of various organizational units.
• Plan, organize and direct the work of others.
• Research and write complex narrative and statistical reports.
• Prepare and present reports or recommendations clearly and concisely.

Skills

Public administration

Budgeting

Financial analysis

Management experience

Policy interpretation

Report writing

Communications

Staff supervision

Relationship building

Problem solving

Education

Bachelor's degree in Business Administration, Public Administration, Management, or related field

Job description

City of Baltimore is seeking an Operations Officer to support organizational units through staff supervision, project management, and data-driven analysis. The role emphasizes budgeting, reporting, and inter-department coordination in a dynamic city environment.

Required are a Bachelor’s degree and at least six years in professional administrative or operations work. A valid Maryland driver’s license may be needed; the city emphasizes equity and public service.