Senior Operations Leader — Projects, Facilities & Change

Wqed-Multimedia; Pittsburgh (Allegheny County); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

403(b) retirement plan

Job summary

WQED Multimedia in Pittsburgh, PA, is seeking a Vice President, Operations to bring structure, discipline, and follow-through to complex work across the organization. This senior, hands-on role leads facilities initiatives, strengthens cross-functional execution, and mentors emerging leaders, ensuring priorities are translated into clear plans and accountable actions.

The role focuses on building practical systems for project management, records retention, and vendor oversight, with an emphasis

Qualifications

• Significant experience leading operations, facilities, logistics, project management, administration, engineering support, or similar environments.
• A track record of leading complex projects with multiple stakeholders and competing priorities.
• Experience supervising, coaching, and developing people at different career stages.
• Ability to influence execution across departments without taking ownership of their substantive work.
• Strong project-management discipline to turn broad objectives into concrete assignments, milestones, and decisions.
• Experience coordinating and holding outside vendors and contractors accountable.
• Comfort managing budgets, reviewing proposals, and approving work within authority.
• Ability to establish order where processes are incomplete and documentation is lacking.

Responsibilities

• Operational Leadership, Accountability, and Staff Development
• Help leaders translate ideas and decisions into executable plans.
• Identify risks, unresolved dependencies, and potential delays early and escalate.
• Develop practical systems, processes, and documentation to improve consistency.
• Create mechanisms for defining expected outcomes, tracking commitments and progress, and identifying when work requires intervention.
• Strengthen accountability with clear ownership, expected outcomes, measures of progress, deadlines, and escalation points.
• Provide hands-on mentorship to Operations staff in project planning, vendor management, prioritization, budgeting, communication, documentation, and decision-making.
• Provide coaching and candid feedback to emerging leaders across WQED, helping them build the judgment, planning discipline, and confidence to lead work more independently.

Job description

WQED Multimedia in Pittsburgh, PA, is seeking a Vice President, Operations to bring structure, discipline, and follow-through to complex work across the organization. This senior, hands-on role leads facilities initiatives, strengthens cross-functional execution, and mentors emerging leaders, ensuring priorities are translated into clear plans and accountable actions.

The role focuses on building practical systems for project management, records retention, and vendor oversight, with an emphasis