Senior Operations Executive - Volunteer Engagement

Ymca Of Greater Omaha; Omaha (NE); On-site; USD 78,000 - 84,000; Full time

Benefits offered by this job

Free YMCA membership

Comprehensive health benefits

Retirement contribution

Paid time off

Flexible schedule

Training & development

Tuition discounts

Rain On Demand Pay

Job summary

The YMCA of Greater Omaha seeks a Senior Operations Executive – Volunteer Engagement to lead a portfolio of branches, oversee executive directors, and drive branch performance and collaboration across the association. You will champion volunteer engagement, expand recruitment, recognition, and retention, and align programs with the YMCA mission.

Based in Omaha, NE, this full-time role offers a comprehensive benefits package, flexible schedule, and opportunities to advance within a mission-driven

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Three+ years of successful leadership in a YMCA or nonprofit setting.

Responsibilities

• Provide strategic and operational leadership for assigned branches and coach Executive Directors.
• Ensure safe, effective branch operations and community engagement.
• Lead volunteer engagement strategies across branches and programs.
• Collaborate with leaders to strengthen advisory board recruitment and effectiveness.
• Support volunteer coaches and youth sports programs aligned with YMCA values.

Skills

Leadership experience

Budgeting

Communication

Volunteer engagement

Strategic planning

Relationship-building

Education

Bachelor’s degree

Nonprofit management

Tools

Microsoft Office

CRM systems

Volunteer management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Operations Executive - Volunteer Engagement

Full Time Exec/Sr Ofcs & Mgrs Association Services, Omaha, NE, US

Salary Range: $78,083.64 To $83,549.49 Annually

So many perks & benefits ~ Enjoy a flexible schedule ~ Work with great people ~ Make a difference in our community ~ Free YMCA membership ~ Locations across the metro – likely a Y near you ~ Tuition discounts ~ Flexible work attire ~ Training & development!

BENEFITS:

• Free family YMCA membership
• Comprehensive health benefits including medical insurance where the Y covers a majority of the cost, dental, vision, life insurance and more.
• 100% employer-paid retirement contribution of 12% of earnings – no employee match or contribution required (after meeting eligibility requirements)
• Paid time off, sick time, emergency assistance, maternity & parental leave
• Flexible work attire – Y shirts provided & you choose your style, dress for your day
• Rain On Demand Pay – get paid quicker
• Tuition discounts, training & development, & opportunities to advance.
• Enjoy a flexible schedule, work with great people, & make a difference in our community!

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Senior Operations Executive provides strategic and operational leadership for an assigned portfolio of YMCA branches, supervising, coaching, and developing Executive Directors to achieve branch and association goals. This position is responsible for strengthening branch performance, operational effectiveness, accountability, and collaboration across the association.

In addition to branch leadership responsibilities, this position serves as the association lead for Volunteer Engagement, strengthening volunteer recruitment, development, engagement, recognition, and retention while expanding meaningful opportunities for volunteers to advance the YMCA’s mission and impact in the communities we serve.

ESSENTIAL FUNCTIONS:

• Provide strategic and operational leadership for assigned YMCA branches, coaching and holding Executive Directors accountable for performance, results, and key operational measures.
• Ensure effective, safe, and consistent branch operations while supporting community engagement, philanthropy, volunteer leadership, and collaboration across branches and association teams.
• Serve as the association champion for volunteer engagement, developing and implementing consistent strategies and tools to recruit, onboard, engage, recognize, and retain volunteers across branches, programs, and initiatives.
• Partner with Advancement, Executive Directors, and other leaders to strengthen advisory board recruitment, development, engagement, and effectiveness, while providing resources and best practices that promote strong volunteer leadership and community impact.
• Partner with Youth Sports to strengthen association-wide strategies for recruiting, onboarding, developing, recognizing, and retaining volunteer coaches, supporting a strong coach pipeline and positive volunteer experience while reinforcing YMCA values, safety, and child protection standards.
• Contribute to association-wide priorities and initiatives while fostering strong collaboration across Operations and association support teams.
• Model the YMCA’s mission, values, and commitment to strengthening community in all interactions with staff, volunteers, members, and partners.
• Perform other duties as assigned.

Critical Thinking & Decision Making
Developing Self & Others
Fiscal Management
Collaboration
Volunteerism

QUALIFICATIONS:

• Bachelor’s degree in human services, social services, business, nonprofit management, or a related field, or equivalent combination of education and experience; three or more years of successful leadership experience, preferably in a YMCA or nonprofit organization.
• Demonstrated experience leading total branch/facility operations, including staff supervision and development, budgeting and financial performance, membership and programs, facility operations, safety and risk management, volunteer engagement, and community involvement.
• Demonstrated success supervising, coaching, and developing leaders while driving operational performance and organizational results.
• Strong communication, relationship-building, collaboration, and decision-making skills, with the ability to effectively work with diverse staff, volunteers, members, and community stakeholders.
• YMCA Multi-Team or Branch Leader certification preferred, with demonstrated commitment to the YMCA mission, values, and community impact.
• Experience engaging, developing, and supporting volunteers, including advisory boards, program volunteers, youth sports coaches, and/or other community volunteers preferred.
• Follow youth boundaries policies and abuse risk management training.
• Report suspicious behavior, policy violations, and adhere to mandated abuse reporting and responsibilities.
• Complete all required abuse prevention training prior to first shift.
• Screen, train, and enforce abuse prevention policies for staff.
• Promote a reporting culture, address violations, and maintain confidentiality.
• Ensure compliance with mandated reporting and communicate zero tolerance to all staff.
• Successful completion of required background screening and all applicable organizational, safety, and abuse-prevention requirements.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Physical demands listed are representative of the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.
• Requires regular computer and phone/smart device use, extended periods of sitting, reaching, and movement throughout the work environment.
• May occasionally lift and/or move up to 10 pounds.
• Requires close and distance vision and the ability to adjust focus.
• Requires reliable transportation and travel among assigned YMCA branches and association locations.

The YMCA of Greater Omaha is an Equal Opportunity Employer