Senior Operations Data & Process Analyst

M.C. Dean, Inc.; Annapolis (MD); On-site; USD 125,120 - 156,400; Full time

Benefits offered by this job

Leadership development

Job summary

M.C. Dean, Inc. seeks an Operations Process & Data Analyst to join the Security and Electronic Systems (SES) unit. You will design, analyze, and optimize processes; collect data, build dashboards, and communicate insights to federal, local, and commercial customers.

You’ll leverage Excel, SQL, R, Python, Power BI, and Tableau to drive decisions, support training initiatives, and implement recommended changes across operations and personnel. A TS/SCI with polygraph clearance is required.

Qualifications

• Bachelor’s degree with 7+ years of experience; Master’s degree preferred.
• Proficiency with MS Office suite, specifically Word, Excel, and PowerPoint.
• Demonstrated management consulting experience.
• Demonstrated mastery of research techniques.
• Experience building training/education materials and facilitating learning sessions.
• Experience with Department of Defense customers and related doctrine/guidance.
• Process analysis/re-engineering experience; Lean Six Sigma desired.
• Experience creating SOPs, user guides, work instructions, policies, etc.
• Ability to perform descriptive, inferential, and predictive data analysis using Excel, SQL, R, Python, Power BI, Tableau.
• Strong writing skills.
• Experience with systems architecture frameworks (TOGAF, DODAF, FEAF, etc.).

Responsibilities

• Drive and collaborate on analytical, product development, and implementation efforts.
• Support client relationships, assess issues, and propose project solutions; summarize correspondence.
• Research emerging directives and federal requirements related to technology and cybersecurity.
• Perform requirements analysis to establish foundations for follow-on work.
• Develop operational concepts translating into technical requirements.
• Analyze, document, and implement process changes.
• Create dashboards, reports, and visualizations to communicate insights.
• Prepare documentation and presentations for stakeholders.
• Create and maintain SOPs and training materials.
• Plan and conduct training/education around implemented concepts.

Skills

Management consulting

Research techniques

Training materials

Process analysis

Technical writing

Data architecture

Data visualization

Requirements analysis

SOP development

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

SQL

R

Python

Power BI

Tableau

Job description

M.C. Dean, Inc. seeks an Operations Process & Data Analyst to join the Security and Electronic Systems (SES) unit. You will design, analyze, and optimize processes; collect data, build dashboards, and communicate insights to federal, local, and commercial customers.

You’ll leverage Excel, SQL, R, Python, Power BI, and Tableau to drive decisions, support training initiatives, and implement recommended changes across operations and personnel. A TS/SCI with polygraph clearance is required.