Senior Operations Data Analyst

Medical Mutual; Cleveland (OH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

On-site cafeteria with breakfast and lunch

Fitness center access or gym membership reimbursement

401(k) with company match

Tuition reimbursement up to $5,250 per year

Employee bonus program

Parental leave after 120 days

Job summary

Medical Mutual, based in Cleveland, OH, is seeking a Data Analyst for a hybrid role. This position involves analyzing operations data, solving moderately complex problems, and presenting insights to leadership. Candidates should possess advanced statistical skills and 5 years of relevant experience in health insurance or financial services.

The role includes a variety of responsibilities, such as data visualization and serving as a knowledge resource for junior staff. Medical Mutual offers a range of benefits, including a 401(k) with company match, health insurance, and bonus programs.

Qualifications

• 5 years of data/statistical analysis experience, preferably in health insurance or other financial services.
• Full understanding of relevant data, including structures, definitions, and relationships.

Responsibilities

• Collects, synthesizes, and analyzes operations data from various sources.
• Creates visualizations and/or presentations to share results with a variety of audiences.
• Serves as a knowledge resource for junior staff.
• Builds and maintains reports for internal teams.
• Participates on cross-functional teams to complete projects.
• Performs other duties as assigned.

Skills

Advanced data/statistical analysis

Programming (Python, PySpark, SQL)

Data visualization (Power BI)

Microsoft Office skills

Education

Bachelor's degree in statistics, applied mathematics, data analysis, or related field

Master's degree preferred

Job description

Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary

Working independently, analyzes operations data (e.g., claims, membership, provider, call, and inventory data) to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement. Utilizes best practices to solve moderately complex problems. Possesses advanced data analysis/statistical knowledge and skills. Participates on cross-functional teams to complete projects. Presents analysis results to division leadership. Serves as a knowledge resource for junior staff.

Responsibilities

• Collects, synthesizes, and analyzes operations data from various sources to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
• Creates visualizations and/or presentations to share results with a variety of audiences.
• Serves as a knowledge resource for junior staff.
• Builds and maintains reports for internal teams.
• Participates on cross-functional teams to complete projects.
• Performs other duties as assigned.

Education and Experience

• Bachelor's degree in statistics, applied mathematics, data analysis, or related field. Master's degree preferred.
• 5 years of data/statistical analysis experience, preferably in health insurance or other financial services.

Technical Skills and Knowledge

• Advanced data/statistical analysis, programming (Python, PySpark, and SQL), visualization (Power BI), and Microsoft Office skills.
• Full understanding of relevant data (including structures, definitions, and relationships).
• Ability to utilize best practices to solve moderately complex problems.
• Ability to define business requirements without assistance and meet them consistently.
• Ability to effectively communicate with division leadership.
• Desire and ability to serve as a knowledge resource for junior staff.

Benefits

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.
• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.