Senior Operations Initiative Portfolio Manager

Bank of America; Charlotte (NC); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Operations Change Manager to lead change initiatives within their Global AML and Onboarding Operations team. This role involves managing portfolio governance, ensuring adherence to change standards, and driving best practices in change management. The ideal candidate will possess extensive project management experience, excellent analytical skills, and the ability to communicate effectively with stakeholders at all levels. Join a dynamic team that values innovation and diversity while making a significant impact on operational excellence and transformation.

Qualifications

• 5+ years of project/program management experience required.
• Strong analytical and communication skills are essential.
• Knowledge of structured project management methods is necessary.

Responsibilities

• Manage portfolio routines and artefacts for change initiatives.
• Coordinate annual initiative funding process for GAOO.
• Communicate and negotiate with stakeholders to leverage resources.

Skills

Change Management

Project Management

Analytical Skills

Communication Skills

Stakeholder Management

Financial Management

Problem Solving

Tools

MS Word

MS Excel

MS PowerPoint

MS Project

MS Visio

Job description

Senior Operations Change Manager - GB&GM AML Operations page is loaded

Senior Operations Change Manager - GB&GM AML Operations

Apply locations Charlotte time type Full time posted on Posted 7 Days Ago job requisition id 25010435

Job Description:

We have an exciting opportunity for a Senior Change Manager to join our Global AML and Onboarding Operations (GAOO) Change & Transformation team. The candidate will be responsible for 'Portfolio Governance' across the portfolio of material change initiatives that impact GAOO. The Change Manager will be responsible for key portfolio-level routines and artefacts and will work directly with the Change Executive to manage, track and generate reporting on the portfolio. We are looking for candidates with formal change management experience and knowledge of Bank of America's Global Change Standards with excellent analytical and communication skills.

Responsibilities:

• Management of portfolio routines such as regular meetings with the Portfolio Leads to collate status, financial data etc.
• Management of portfolio artefacts to proactively maintain key metrics for initiatives across the portfolio
• Coordination of the annual initiative funding process for GAOO
• Ensure the portfolio of initiatives adheres to Bank of America's Global Change Standards
• Articulate, maintain and monitor adherence to the Change & Transformation delivery framework
• Establish and roll-out Change Management best-practices, such as consistent processes and templates
• Represents the health and status of the portfolio to the change executive and senior stakeholders
• Identify, manage and escalates portfolio risks & issues
• Communicate, influence, and negotiate both vertically and horizontally to leverage necessary resources
• Drive change governance and robust change control
• Define and roll-out clearly defined responsibilities and accountabilities for project roles

Requirements:

• At least 5 years of project/program management experience
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome
• Ability to manage and communicate with stakeholders
• Knowledge of structured project management methods
• Knowledge of Bank of America's Global Change Standards
• Experience of managing initiative funding requests and financials
• Ability to challenge and influence stakeholders at senior levels
• Competent with MS products: Word, Excel, PowerPoint, Project, and Visio
• Strong presentation and communication skills Written Communications
• Ability to balance workloads

Other Qualifications/Desired Skills:

• Prior experience in Global Operations and/or AML processes desirable
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions
• Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions
• Self-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
• Commitment to challenging the status quo and promoting positive change
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
• Experience working in a global environment

Shift:

1st shift (United States of America)

Hours Per Week:

40