Senior Operations Associate, Food Access

DoorDash USA; Washington (District of Columbia); On-site; USD 105,000 - 155,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Disability insurance

Life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash seeks a proactive operations-focused professional to support Project DASH and global food access priorities. You will manage our partner portfolio, oversee funding programs, and help build out delivery operations for international partners.

You’ll also represent DoorDash at external events, shaping the role of local delivery in broader food access initiatives. You will report into the Global Sustainability and Community Impact Team within the Public Policy organization and will work

Qualifications

• 4+ years in operations, logistics, partner management, program management, consulting, strategy.
• Structured problem-solver who can use SQL to analyze data and drive decisions.
• Ability to thrive in ambiguous, fast-paced environments and manage competing priorities.

Responsibilities

• Gain hands-on, detailed fluency with our logistics platform to unlock its full value for our community partners.
• Deeply understand and anticipate partner needs, building relationships grounded in trust.
• Run analyses of our food access portfolio using SQL and AI agents, surfacing trends and escalating issues.
• Manage financial support initiatives for partners' home delivery programs.
• Represent DoorDash externally, including in media.
• Develop new strategic food access partnerships and build out international food access programs.
• Work both independently and collaboratively, including with cross-functional teams.

Skills

SQL

Operations

Partner management

Program management

Job description

About the Team

The Global Sustainability and Community Impact Team is a dynamic group working to help communities, merchant partners, and Dashers thrive. From broadening food access, to supporting small businesses through innovative partnerships and programs, to promoting environmental sustainability through the power of the DoorDash platform, we are at the cutting edge of public policy and community issues. Through our flagship Food Access initiative, Project DASH, social impact organizations have completed over 8 million deliveries of an estimated 135 million meals to people in need across the US and Canada.

About the Role

You will play an integral role in supporting Project DASH and all of our Food Access priorities. Your operational excellence, strategic thinking, and partner management will help broaden our food access portfolio in the US and internationally.

Your work will include ensuring the overall health of our partner portfolio, managing our funding programs for partners, and building out new delivery operations in support of international partners. You’ll also have opportunities to represent DoorDash at external events, building relationships that will help cement the importance of local delivery as a tool to broaden food access. But at its core, this is an operations role - and your success will come from your deep understanding of how our platform operates, and how that provides value to our partners.

You will report into our Global Sustainability and Community Impact Team within the Public Policy organization.

You’re excited about this opportunity because you will…

• Gain hands‑on, detailed fluency with our logistics platform to unlock its full value for our community partners
• Deeply understand and anticipate partner needs, building relationships grounded in trust
• Run analyses of our food access portfolio using SQL and AI agents, surfacing trends and escalating issues
• Manage financial support initiatives for partners' home delivery programs
• Represent DoorDash externally, including in media
• Develop new strategic food access partnerships and build out international food access programs
• Work both independently and collaboratively, including with cross‑functional teams

We’re excited about you because…

• You have 4+ years in operations, logistics, partner management, program management, consulting, strategy, or related experience
• You are passionate about our mission to broaden food access; comfortable in (though not required to have direct experience in the nonprofit sector
• You have managed and improved operations and logistics for complex real‑world processes
• You are a structured problem‑solver who can use SQL to analyze data and drive decisions
• You thrive in ambiguous and fast‑paced environments, prioritizing well across competing demands
• You build trust with partners, cross functional partners, and external stakeholders through clear, empathetic communication

We expect this position to be filled by 9/27/26.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400 — $155,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.