Senior Operations Analyst, Treasury Operations

KeyBank; Town of Amherst (NY); Hybrid; USD 63,000 - 96,000; Full time

Job summary

KeyBank is seeking a Senior Analyst in Treasury Operations to partner with leadership, drive operational processes, and deliver timely financial reports. You will resolve complex issues, reallocate resources during peak periods, and contribute to strategic direction.

The role involves training staff, cross-functional collaboration, and participating in special projects. The position requires a solid accounting/finance background, strong communication, and the ability to manage multiple tasks in

Qualifications

• Bachelor's Degree in Accounting or Finance and/or equivalent work experience in a Financial Services Operations environment. Treasury Operations preferred.
• Aptitude to learn and understand financial concepts for a wide variety of products.
• Effective communication skills to interact with External Bank Clients and Internal Line of Business Partners.
• Ability to lead multiple projects and prioritize work for the team.
• Ability to work with all levels of internal/external clients remaining professional and knowledgeable while protecting KeyBank's monetary risks and confidentiality.
• Attention to detail, accuracy and timeliness.
• Proficiency with Microsoft Suite.
• Work effectively in an everchanging environment.
• Ability to generate ideas beyond the status quo.
• Flexible and maintains composure under stress.
• Strategic thinker with detail orientation.
• Ability to solve problems and translate ideas/resolution into action.
• Adapts well to changing priorities, deadlines, and directions.

Responsibilities

• Understand processes and be the subject matter expert of the team, partner with Department Manager for larger projects, resolving complex issues, or conducting research.
• Strong knowledge of Bond accounting and be able to perform detailed accounting recons to accurately research and resolve outages or predict accounting entries for new products/ portfolios.
• Lead and drive changes within the team to drive efficiencies.
• Learn and perform all functions within the team to provide backup support in times of staff absences or increased volumes to ensure the accuracy and timeliness of work is performed.
• Properly prepares department regularly managerial, and financial reports within required Service Level Agreement.
• Establish strong relationships with Line of Business Partners to effectively resolve client issues and drive cross functional initiatives to completion.
• Lead and participate in Department projects.
• Work independently with technology support partners to define, test, and implement bug fixes and smaller scale system enhancements.
• Identify and implement process improvement opportunities.
• Strong knowledge in Trade and wire systems including but not limited to Lightning and Dovetail.
• Review and maintain department procedures.
• High level of detail in daily functions including the ability to recognize, identify, and process transactions in our systems correctly.

Skills

Attention to detail

Communication skills

Project leadership

Problem solving

Adaptability

Strategic thinking

Education

Bachelor's Degree in Accounting or Finance

Tools

Lightning accounting system

General Ledger posting

Microsoft Excel

Job description

Location: 4900 Tiedeman Road, Brooklyn Ohio

Job Summary

The Treasury Operations Department processes transactions and creates reports related to investment portfolio, collateral management, funding (including liabilities), and safekeeping functions. Treasury Ops is primarily responsible forsupporting various Lines of Business at Key and its affiliates. Portfoliofunctions include fixed income securities (i.e. bonds) trade settlement andrelated incoming principal and income processing. Funding functions include Key debt issuances, principal and interest payments, and monitoring of overall cash position at the FED. Collateral functions include pledging of securities for the benefit of various Key contracts, products and public deposits. The Treasury Ops team uses a third-party software database system to help accomplish the above daily tasks. The department regularly prepares managerial, financial and regulatory reports.

The Senior Analyst works in partnership with leadership and possesses functional expertise to drive and analyze operational support and processes. The role also resolves highly complex problems, re-allocates resources when necessary, eases workloads during periods of peak volume, and prepares department regularly managerial, and financial reports. Works with Department Manager on developing and implementing strategic direction. Facilitate training and guidance to operations staff and assists in addressing human resource functions as needed. Continuous improvement champion, responsible for refining and improving operations processes and procedures. Critical involvement in any special projects or tasks.

Essential Functions

• Understand processes and subject matter expert of the team, partner with Department Manager for larger projects, resolving complex issues, or conducting research
• Strong knowledge of Bond accounting and be able to perform detailed accounting recons to accurately research and resolve outages or predict accounting entries for new products/ portfolios
• Lead and drive changes within the team to drive efficiencies
• Learn and perform all functions within the team to provide backup support in times of staff absences or increased volumes to ensure the accuracy and timeliness of work is performed.
• Properly prepares department regularly managerial, and financial reports within required Service Level Agreement.
• Establish strong relationships with Line of Business Partners to effectively resolve client issues and drive cross functional initiatives to completion.
• Lead and participate in Department projects.
• Work independently with technology support partners to define, test, and implement bug fixes and smaller scale system enhancements.
• Identify and implement process improvement opportunities.
• Strong knowledge in Trade and wire systems including but not limited to Lightning and Dovetail.
• Review and maintain department procedures.
• High level of detail in daily functions including the ability to recognize, identify, and process transactions in our systems correctly.
• Conduct detailed research utilizing a variety of research tools, summarize and present research findings to management in timely and cohesive manner.
• Make quality decisions, sometimes with incomplete or ambiguous information and under tight deadlines/pressure
• Consistently review workflow to ensure adherence to the most efficient processes/procedures.
• Ability to self-manage multiple tasks.
• Orchestrate, organize and prioritize assignments to support needs of the business.
• Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice.
• Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Required Qualifications

• Bachelor's Degree in Accounting or Finance and/or equivalent work experience in a Financial Services Operations environment. Treasury Operations preferred.
• Aptitude to learn and understand financial concepts for a wide variety of products.
• Effective communication skills to interact with External Bank Clients and Internal Line of Business Partners.
• Ability to lead multiple projects and prioritize work for the team.
• Ability to work with all levels of internal/external clients remaining professional and knowledgeable while protecting KeyBank's monetary risks and confidentiality.
• Attention to detail, accuracy and timeliness.
• Proficiency with Microsoft Suite.
• Work effectively in an everchanging environment.
• Ability to generate ideas beyond the status quo.
• Flexible and maintains composure under stress.
• Strategic thinker with detail orientation.
• Ability to solve problems and translate ideas/resolution into action.
• Adapts well to changing priorities, deadlines, and directions.

Marginal Functions

• Department representative for Disaster Recovery planning and testing.
• Provide feedback on staff's performance to the manager.
• Support and collaborate in defining department goals and objectives.
• Complete required CCAP evaluations.
• Serve as primary Department liaison and provide requested information during Risk Management and Regulatory reviews.
• Create and maintain documented procedures, process maps, and functional responsibility lists.
• Research and resolve issues or differences.

Preferred Qualifications

• Working knowledge of Accounting or Lightning systems including the accounting and General Ledger posting through those systems.
• Ability to learn new concepts quickly and develop an in-depth knowledge of a wide variety of functions.

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (2+ days)
  

Compensation and Benefits

This position is eligible to earn a base salary in the range of $63,000.00 - $96,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/07/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].