Senior Operations Analyst

Johnson Johnson; Bridgewater (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson & Johnson is hiring a Senior Operations Analyst for the Orthopaedics Supply Chain Deliver Team. The role focuses on driving optimized end-to-end processes across Supply Chain and Commercial partners, with a strong emphasis on data analysis and cross-functional collaboration.

The position is fully on-site in Bridgewater, MA, with involvement in major initiatives surrounding the planned separation into DePuy Synthes.

Qualifications

• Bachelor's degree preferred; 8–10 years of supply chain experience may substitute.
• Minimum 4 years of relevant work experience.
• Proven data analysis skills and ability to translate data into actionable insights.
• Strong interpersonal and presentation skills; ability to work with cross-functional partners.
• Experience leading initiatives against targets and timelines; results-focused.
• Proficiency in MS Excel & Power BI; familiarity with SAP/ERP systems.

Responsibilities

• Partner across Supply Chain, Commercial, and Deliver to support regional initiatives and drive performance.
• Mine and analyze data from multiple sources to identify root causes and trends; implement solutions.
• Drive Deliver setup and execution processes for new product introductions and quarterly planning.
• Collaborate with Commercial, Planning, and Deliver groups to improve customer experience.
• Coordinate with global counterparts to align NA regional priorities.
• Lead advanced projects to improve supply chain efficiency and provide actionable recommendations.
• Present data to management; create executive summaries and leverage PowerBI/PE tools.

Skills

Data analysis

MS Excel

Power BI

Presentation skills

Stakeholder management

Project management

Education

Bachelor's degree

Tools

Power BI

Tableau

SAP ERP

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

Bridgewater, Massachusetts, United States of America

Job Description:

Johnson & Johnson is hiring for a Senior Operations Analyst within the Orthopaedics Supply Chain Deliver Team. The Senior Analyst will serve as a SME supporting the Bridgewater Value Added Service Center and the Mooresville Distribution Center. They will be tasked with driving optimized processes across the business with a strong E2E focus on Commercial and Supply Chain partners. This position is located fully on site in Bridgewater, MA .

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Key Responsibilities:

• Partner across Supply Chain, Commercial, and internal Deliver to support regional business unit initiatives and drive business performance, including issue management & customer improvements.


• Mine and analyze data across multiple data sources to conduct root cause/trending analysis, and implement solutions for complex issues using knowledge of products, processes, and contacts


• Drive and improve Deliver setup and execution processes to support New Product Introductions, and cross-functional Quarter-end planning


• Collaborate with Commercial, Planning, and Deliver groups to identify and support Customer Experience improvement initiatives


• Partner with global counterparts to ensure global franchise priorities are aligned within the NA region


• Lead advanced projects to drive departmental supply chain efficiency and serve as a Deliver SME by providing critical inputs, change impact assessments, and build the recommendations for project execution


• Present data in a format that allows management to make strategic decisions; i.e., creation of an executive summary; use of PowerBI and PE tools and concepts to analyze/drive process improvements as appropriate

Qualifications

Education:

Bachelor's degree preferred, preferably in Business, Supply Chain, or a related field; 8-10 years of relevant supply chain experience may be considered in lieu of a degree.

Experience and Skills:

Required:

• Minimum 4 years of relevant work experience


• Supply Chain experience in areas such as Planning, Order Fulfillment, Sourcing, Manufacturing, Transportation, Distribution, or Project Management


• Strong data analysis skills with the ability to assess and provide outcomes relating to root cause/trending and scenario planning


• Ability to demonstrate interpersonal and presentation skills, and build positive relationships internally and externally with various cross-functional partners


• Proven experience leading against performance targets and timelines to successfully deliver business results


• Experience in MS Excel & Power BI

Preferred:

• Advanced analytics & automation experience - Experience in data visualization, Tableau, or Power BI


• Experience with SAP/ERP platforms


• Certification in Lean or Six Sigma


• Inclination to improve current processes with new solutions

Other:

• Position can require up to 10% domestic travel

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.