Senior Onboarding Professional

Humana Inc; Northern (KY); Hybrid; USD 78,000 - 108,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid time off

Job summary

Humana Inc. is seeking a Senior Onboarding Professional to lead and improve the onboarding experience, ensuring new hires, hiring managers, and key partners have a smooth, compliant, and engaging experience from offer acceptance through successful integration.

You will collaborate with HR, IT, Learning, Compliance, and operations to redesign processes and implement scalable solutions. The role reports to an Onboarding Manager and is fully remote within the US, with responsibilities as an

Qualifications

• Bachelor's degree and 5+ years in onboarding or related HR fields.
• Experience leading enterprise-wide programs or strategic initiatives.
• Experience managing large-scale change and transformation initiatives.

Responsibilities

• Lead and improve onboarding experiences across the organization.
• Create and maintain onboarding standards and governance practices.
• Partner with HR, IT, Learning, Compliance and operations to redesign processes and implement improvements.
• Provide strategic guidance on onboarding trends and workforce experience.

Skills

Excellent communication

Analytical skills

Stakeholder collaboration

Education

Bachelor's degree

Tools

Workday

ServiceNow

HR technology

Job description

Become a part of our caring community The Senior Onboarding Professional will lead and improve the company's onboarding experience, ensuring new hires, hiring managers, and key partners have a smooth, compliant, and engaging experience from offer acceptance through successful integration into the organization. This role will create and maintain onboarding standards, governance practices, and long-term strategies that drive consistency, efficiency, and scalability across all areas of the business. A key responsibility of this role is leading enterprise-wide process improvement efforts to simplify onboarding, remove barriers, and improve outcomes for new hires and stakeholders. The Senior Onboarding Professional will work closely with HR, Information Technology, Learning, Compliance, and operational teams to redesign processes, identify technology improvements, and implement solutions that increase efficiency, visibility, and the overall user experience. This role will also provide strategic guidance on onboarding and workforce experience trends, build business cases for change, and partner with leaders to ensure onboarding programs support organizational goals and deliver measurable results.

What makes you successful

• Excellent written, verbal, and executive presentation skills.
• Strong analytical and problem-solving skills with experience leveraging data to drive decisions.
• Demonstrated ability to influence and collaborate across complex stakeholder groups.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree 5 + years of experience in onboarding, employee experience, HR operations, process improvement, organizational effectiveness, service design, or related fields.
• Experience leading enterprise-wide programs or strategic initiatives.
• Experience managing large-scale change and transformation initiatives.

Preferred Qualifications

• Experience in HR transformation, employee experience, product management, journey management, or service design.
• Lean Six Sigma, Agile, Design Thinking, or Process Excellence certifications.
• Experience with Workday, ServiceNow, HR technology, workflow automation, or employee experience platforms.

Additional information

• You will report to an Onboarding Manager
• You will be fully remote within the US.
• You will be an individual contributor
• You will not have any travel.

Work at Home Requirements

• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs.
• Humana reserves the right to require associates to upgrade their internet service if necessary.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $78,400 - $107,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-12-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.