Senior Office Services Specialist

3M HEALTHCARE; Boston (MA); On-site; USD 72,000 - 88,000; Full time

Job summary

Conga is seeking a Senior Office Services Specialist in Boston, MA to provide administrative support and manage daily operations. Key responsibilities include overseeing catering needs, managing conference rooms, and maintaining office cleanliness. Candidates should possess strong communication skills, attention to detail, and experience in a corporate environment. A base salary of $80,000 is offered. Join Conga and help create a positive experience for employees and visitors.

Qualifications

• Great team player with a positive attitude.
• Ability to communicate effectively with executive management.
• Experience in a corporate environment.

Responsibilities

• Provide administrative support and answer calls.
• Oversee daily operations of office catering.
• Manage conference rooms and ensure cleanliness of office areas.

Skills

Team player

Excellent verbal and written communication skills

Problem-solving capabilities

Time management skills

Detail-oriented

Self-motivated

Proficiency with SharePoint, Outlook, Microsoft Office

Knowledge of automated office equipment

Job description

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

Job Title: Senior Office Services Specialist
Locations: Boston, MA
Reports to: Director Global Facilities

• This is an onsite position, shift is M - F, 8:00AM – 5:00PM; NO weekend work.
• Provide administrative support, answer calls, and other administrative tasks
• Oversee daily operations of catering needs for corporate environment
• Responsible for set-up of meals and clean-up
• Raise maintenance tickets when needed
• Escort all vendors such as external maintenance teams while on the premises
• Manage conference rooms and direct individuals to the appropriate meetings
• Ensure the reception, lobby, and office areas are presentable
• Responsible for employee/visitor badge management
• Respond professionally and efficiently to employees’ concerns and offer solutions
• Responsible for ordering and stocking daily orders of snacks and food for the office
• Responsible for ordering and stocking supplies
• Assist with internal events
• Handle requests and queries appropriately and professionally
• Be willing and able to take on additional projects when needed
• Assist with the on-going development of documentation and internal site
• Upload and maintain documents within SharePoint as needed
• Assist with the office equipment invoicing and budget management
• Provide confident and professional support to administrative assistants and PROS customers
• Assist with processing parking documentation
• Other duties as assigned

Why it’s a big deal… The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and culture—ensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here’s what we’re looking for…

• Great team player
• Easy-going and positive attitude with a pleasant and approachable demeanor
• Flexibility to pivot deftly to assist in other areas as requested by team members or manager
• Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
• Proven problem-solving capabilities while providing excellent customer service
• Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
• Detail-oriented and self-motivated
• Proficiency with SharePoint, Outlook, and Microsoft Office
• Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
• Able/willing to lift a maximum of 40lbs
• Experience working in a corporate environment

U.S base salary range: $80,000 - $80,000 USD

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines.