Senior Office Administrator (Location - Menlo Park, CA onsite)

FICO; San Jose (CA); On-site; USD 56,000 - 77,000; Full time

Benefits offered by this job

Employee resource groups

Social events

Work‑life balance

Job summary

FICO, a leading analytics software company, seeks an Office Administrator to coordinate day‑to‑day operations at its Menlo Park, California office. You will manage office supplies, new-hire setup, and event logistics while supporting senior leaders in a fast-paced environment.

The role combines hands-on facilities coordination with administrative support, requiring strong organization, communication, and a proactive service attitude.

Qualifications

• Demonstrated experience coordinating office operations in a corporate environment.
• Strong organisational skills; can manage multiple priorities in a fast-paced office.
• Excellent verbal and written communication; interact with employees, visitors and vendors.

Responsibilities

• Coordinate day-to-day office operations for a large office.
• Own new-hire setup including ID badge issuance, desk assignment and on-site onboarding.
• Arrange amenities and logistics for meetings and events, including catering and room setup.
• Serve as primary point of contact with building management for facilities needs.
• Provide general administrative support to senior leaders as capacity allows.
• Field and escalate facilities or building-management inquiries as needed.

Skills

Office coordination

Administrative support

Organizational skills

Communication

MS Office

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential!

The Opportunity

As an Office Administrator you will be responsible for coordinating day-to-day office operations for FICO's Menlo Park, California office, ensuring a well‑run, well‑stocked, and welcoming environment for employees and visitors. In addition to owning facilities coordination, new‑hire set‑up, and event logistics, this person will provide general administrative support to Menlo Park‑based senior leaders as capacity allows. The ideal candidate is highly organised, service‑oriented, and comfortable balancing hands‑on office coordination with ad hoc administrative requests in a fast‑paced environment.

What You'll Contribute

• Orders, stocks, and manages inventory of office supplies and equipment, proactively identifying needs to keep the Menlo Park office fully equipped and running smoothly.
• Coordinates local new‑hire set‑up end‑to‑end, including ID badge issuance, work location and desk assignment, and ensuring a smooth first day on‑site.
• Prepares amenities and logistics for group meetings and events, including catering coordination, room set‑up, and post‑meeting clean‑up.
• In coordination with our larger facilities management team, serves as the primary point of contact with building management on facilities‑related needs.
• Provides general administrative support to Menlo Park‑based senior leaders as capacity allows.
• Acts as the go‑to resource for day‑to‑day office operations questions from Menlo Park employees, fielding requests and escalating facilities or building‑management issues as needed.

What We're Seeking

• Demonstrated experience coordinating office operations and administrative support in a corporate environment.
• Strong organisational skills, with the ability to manage multiple competing priorities in a fast‑paced, in‑office environment.
• Excellent verbal and written communication skills, with the ability to interact professionally with employees, visitors, vendors, and building management staff.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• A proactive, service‑oriented approach, with the flexibility to shift between office‑coordination duties and general administrative support tasks as priorities require.
• Strong attention to detail and follow‑through when coordinating logistics across multiple stakeholders, including facilities, catering, and HR/IT for new hires.
• Discretion and sound judgment when supporting senior leaders, including comfort navigating a mixed role that spans facilities coordination and executive‑adjacent support.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.
• An engaging, people‑first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $56,000 to $77,000 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organisation in one of the fastest‑growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimisation, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, colour, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy