Senior Office Administrator

Analytic Services Inc; Arlington (VA); On-site; USD 119,000 - 172,000; Full time

Job summary

ANSER, Analytic Services, Inc., seeks a Senior Office Administrator to support the DoW CIO, with duties onsite at the Pentagon in Arlington, VA. This full-time role coordinates calendars, agendas, and cross-team collaboration to maintain leadership alignment and drive task execution.

The position requires an active TS/SCI clearance and extensive admin experience in DoW environments. Strong organizational, communicational, and IT skills are essential to manage travel, records, and reporting

Qualifications

• Active TS/SCI security clearance.
• 14+ years of professional administrative support experience with a High School diploma (Bachelor’s degree may substitute for 4 years of experience).
• 2+ years of professional administrative work experience in support of the DoW.
• Experience navigating DoW systems including the Defense Travel System and task management tools.
• Exceptional interpersonal skills with a track record as liaison between leadership and stakeholders.
• Exceptional organizational and time management skills with ability to manage multiple priorities.
• Excellent executive-level written and verbal communication skills.
• Proficiency in Microsoft Office Suite, shared document workspaces, and scheduling software.

Responsibilities

• Oversee calendars, priorities, and task flow to keep leadership focused on strategic priorities.
• Prepare agendas, coordinate logistics, capture notes, and track actions.
• Liaise across teams to maintain alignment with leadership and resolve issues.
• Develop and improve PM processes to monitor DoW CIO programs and milestones.
• Assist government personnel with administrative systems, travel, file systems, and records management.
• Ensure smooth office operations: calls, guest greeting, onboarding, equipment requests, SCIF maintenance, IT issue resolution, off-boarding.
• Draft correspondence and support report/presentation preparations.
• Use CATMS and Planner to manage tasks and generate periodic status reports.

Skills

Interpersonal communication

Organizational/time management

Executive-level communication

Scheduling software

Education

High School diploma

Bachelor’s degree substitution for experience

Tools

Defense Travel System

CATMS

Microsoft Planner

Microsoft Office Suite

Job description

Company Overview

ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.

Position Summary

Analytic Services, Inc. (ANSER) is seeking an experienced Senior Office Administrator to assist the Office of the Department of War (DoW) Chief Information Officer (CIO) with office and operations management. This position cannot support a hybrid or remote work schedule with all job duties performed full-time onsite at the Pentagon in Arlington, VA.

Day to Day Responsibilities

• Oversee calendars, priorities, and task flow to ensure leadership can focus on strategic responsibilities.
• Prepare agendas, coordinate logistics, capture notes, and track action items through completion.
• Act as a liaison across teams and stakeholders to maintain alignment with leadership, complete tasks, and resolve issues.
• Develop, maintain, and improve project management process, tools, and best practices to support the monitoring and execution of DoW CIO programs, actions, and taskers and reporting mechanisms to ensure program, action, and tasker progress against established milestones.
• Assist government personnel with administrative systems, travel, file systems, organizational documentation and deliverables, and records management.
• Ensure the smooth functioning of the office:
  • Answering and routing phone calls and greeting/escorting guests
  • In-processing new personnel (DD1172, DD2249, DD2875)
  • Requesting and managing all government furnished equipment for new employees
  • Suite access, SCIF maintenance, and burn bag destruction
  • Resolution of IT and network issues
  • Off-boarding departing personnel
• Review staff actions and correspondence to ensure clarity and that the organization's position is clearly reflected.
• Draft correspondence and contribute to the preparations of reports and presentations, and to meeting execution.
• Use the appropriate task management system (CATMS, Microsoft Planner, etc.) to provide tasking management support, including coordinating with other directorates; compiling and quality checking Staff Action Packages; track the status of packages as they move through the system; and prepare periodic reports as to the status of the Staff Actions; and follow up on Staff Actions when required to ensure actions are completed in a timely manner
• Provide routine briefs on office activities and upcoming deliverables.
• Anticipate hurdles and upcoming requirements, prepare relevant materials proactively, and solve administrative or logistical bottlenecks independently.
• Support implementation and continuous improvement of administrative and project management tools and processes across the organization in support of compliant, effective, and streamlined organizational operations.
• Other duties as assigned.

Required Qualifications

• Possess an active TS/SCI security clearance.
• 14+ years of professional administrative support experience and a High School diploma. Bachelor’s degree in project management, human resources, business administration, government affairs, public administration, political science, organizational leadership or other related field may be substituted for 4 years of experience.
• 2+ years of professional administrative work experience in support of the DoW.
• Experience navigating DoW systems and processes, including the Defense Travel System and task management tools.
• Exceptional interpersonal skills with experience serving as a liaison between leadership and internal/external stakeholders in a professional environment.
• Exceptional organizational and time management skills with a proven ability to manage multiple competing priorities.
• Excellent executive-level written and verbal communication skills.
• Proficiency in Microsoft Office Suite, shared document workspaces, and scheduling software to keep tasks transparent and organized.

Preferred Qualifications

• Experience supporting Office of the Secretary of War (OSW) clients.

Individual salaries are determined by a variety of factors including but not limited to: business considerations, local market, internal equity, candidate qualifications such as skills, education and experience. ANSER provides employees benefits to support all aspects of their life including health, financial and well-being. For more information, please visit: http://www.anser.org

Full-Time Salary Range for this position:

$119,000 - $172,000 USD

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail [e-mail]

ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation or any other characteristic protected by law.