Senior Observability Platform Engineer

Greenhouse Software, Inc.; Northern (KY); Hybrid; USD 160,000 - 230,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible PTO

Parental Leave

Retirement Plan

Job summary

Nscale is hiring a Senior Observability Platform Engineer to design, build, and scale our observability stack for GPU-driven AI workloads. You’ll partner with SRE, infra, and AI/ML teams to deliver reliable visibility across clusters and workloads, balancing usability, reliability, and performance.

This hands-on role involves creating reusable patterns, contributing to platform direction, and mentoring engineers while embedding observability into every service we run.

Qualifications

• 5+ years in SRE, infrastructure engineering or observability roles.
• Experience operating observability systems in production environments.
• Strong monitoring concepts and production reliability focus.

Responsibilities

• Design, build, and operate scalable observability systems across metrics, logs, traces, and alerting.
• Collaborate with SRE, infra, and AI/ML teams to embed observability into services.
• Improve signal quality, reduce noise, and refine alerting practices.
• Address observability gaps before impact, and drive postmortems improvements.
• Develop reusable patterns and best practices for teams to follow.
• Participate in incident response and remediation actions.
• Evaluate tools to improve developer experience and scalability.
• Mentor engineers through code reviews and knowledge sharing.

Skills

SRE Experience

Production systems

Collaboration

Observability concepts

Python

Go

Tools

Prometheus

Thanos

VictoriaMetrics

Grafana

Loki

Tempo

OpenTelemetry

ClickHouse

Elastic

Kubernetes

Terraform

Ansible

Job description

Senior Observability Platform Engineer - Nscale

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale simplifies AI development while enabling superior results, supporting strategic business outcomes such as cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency while contributing to the technology that powers the future.

About the Role

As a Senior Observability Platform Engineer, you'll play a key role in designing, building, and scaling Nscale’s observability platform. You'll focus on delivering reliable, high-quality visibility into GPU clusters, AI workloads, and the infrastructure that powers them.

You approach observability as a product - balancing usability, scalability, and operational efficiency. You build systems that reduce cognitive load for engineers, surface meaningful signals, and enable fast, confident debugging when things go wrong.

You'll contribute to platform direction, implement critical systems, and collaborate closely with SRE, infrastructure, and AI/ML teams to ensure observability is embedded into everything we run.

This is a hands-on engineering role with meaningful influence over platform design and evolution.

What You’ll Do

• Design, build, and operate scalable observability systems across metrics, logs, traces, and alerting
• Contribute to architectural decisions around tooling, data pipelines, storage, and retention strategies
• Improve signal quality by reducing noise, managing cardinality, and refining alerting practices
• Help identify and address observability gaps before they impact reliability
• Partner with SRE, infrastructure, and AI/ML teams to integrate observability into services and platforms
• Develop reusable patterns, libraries, and best practices that improve consistency across teams
• Participate in incident response and postmortems, driving actionable improvements
• Evaluate and adopt tools that improve developer experience, scalability, and operational efficiency
• Support and mentor engineers within the team through code reviews and knowledge sharing

About You

• 5+ years in SRE, infrastructure engineering, platform engineering, or observability-focused roles
• Experience operating and scaling observability systems in production environments
• Strong understanding of monitoring concepts: metrics, logs, traces, alerting, and SLOs
• Hands‑on experience with several of: Prometheus, Thanos, VictoriaMetrics, Grafana, Loki, Tempo, OpenTelemetry, ClickHouse, Elastic
• Solid programming skills (Python, Go, or similar) with the ability to build and maintain production systems
• Experience working with Kubernetes-based infrastructure
• Familiarity with Infrastructure-as-Code (Terraform, Ansible, or similar)
• Pragmatic mindset with a focus on simplicity, reliability, and maintainability
• Strong collaboration skills and ability to work across teams

Preferred

• Experience with observability data pipelines (Kafka, Vector, Fluent Bit, etc.)
• Exposure to AI/ML infrastructure or GPU-based systems
• Familiarity with performance monitoring for distributed systems
• Experience improving developer experience through observability tooling

We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent individuals, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

Note: Responsibilities outlined are not exhaustive and may evolve as business needs change

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range

$160,000 - $230,000 USD

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