Senior Observability & Infrastructure Lead

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Truist Financial Corporation seeks an Observability Lead-Sr. Infrastructure Engineer to define and scale enterprise observability capabilities, blending hands-on engineering with leadership.

You'll shape metrics, logs, traces, telemetry pipelines, and event streaming using OpenTelemetry and a mix of open-source and commercial tooling. As a forward deployed partner, you will work with engineering, SRE, and business stakeholders to deliver tailored observability implementations, improve MTTR, and

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
• Minimum of 7 years of professional experience in infrastructure engineering.
• Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Responsibilities

• Achieve operational targets and contribute to department goals.
• Designs and implements enterprise infrastructure platforms across cloud, network, and middleware.
• Develops automation, monitoring, and tuning for high availability.
• Manages large infrastructure projects in line with strategy and compliance.
• Collaborates with cross-functional teams to integrate new technologies.
• Troubleshoots complex issues impacting performance and reliability.
• Ensures adherence to governance and regulatory requirements.
• Reviews designs and procedures to support consistency and knowledge sharing.
• Provides technical guidance to infrastructure teams.
• Engages stakeholders to align observability with business objectives.

Skills

OpenTelemetry

Prometheus

Grafana

Jaeger

Elastic

Datadog

Dynatrace

Kafka

Python

Go

Java

JavaScript/TypeScript

.NET/C#

Bash

PowerShell

Kubernetes

Cloud platforms

Terraform

Ansible

Helm

CI/CD pipelines

Education

Bachelor's degree in Computer Science or related field

Bachelor’s degree and ten or more years of experience

Tools

OpenTelemetry

Terraform

Ansible

Helm

Job description

Truist Financial Corporation seeks an Observability Lead-Sr. Infrastructure Engineer to define and scale enterprise observability capabilities, blending hands-on engineering with leadership.

You'll shape metrics, logs, traces, telemetry pipelines, and event streaming using OpenTelemetry and a mix of open-source and commercial tooling. As a forward deployed partner, you will work with engineering, SRE, and business stakeholders to deliver tailored observability implementations, improve MTTR, and