Senior Observability Engineer - Telemetry & Dashboards

Insight Global; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Global's luxury retail client seeks an Observability SME to advance enterprise monitoring efforts, accelerate telemetry onboarding, and improve log collection and correlation across infrastructure, endpoints, applications, and security environments.

The ideal candidate will have deep experience with observability platforms, data correlation, and turning operational data into actionable insights to shorten issue resolution times. Strong scripting skills and ITSM familiarity are a plus.

Qualifications

• 5+ years of experience in Observability Engineering, Monitoring Engineering, Site Reliability Engineering (SRE), or a related field.
• Hands-on experience with observability platforms such as LogicMonitor, Datadog, Dynatrace, Splunk, New Relic, or similar tools.
• Strong experience with log management, telemetry collection, and data correlation across multiple technology domains.
• Experience building dashboards, KPIs, scorecards, and alerting strategies for operational teams.
• Knowledge of APIs, integrations, and data modeling to support observability and monitoring initiatives.
• Strong troubleshooting, analytical, and problem-solving skills in complex enterprise environments. Experience supporting endpoint, network, cloud, and unified communications observability.
• Scripting experience with PowerShell or Python.
• Exposure to ITSM, incident management, or AIOps platforms.

Responsibilities

• Support enterprise monitoring and observability initiatives for a luxury retail client.
• Accelerate telemetry onboarding and improve log collection and correlation across environments.
• Enhance operational dashboards and optimize alerting strategies for infrastructure, endpoints, applications, and security.
• Turn operational data into actionable insights to improve visibility and reduce issue resolution times.

Skills

Observability

Monitoring

SRE

Dashboards

APIs

Tools

LogicMonitor

Datadog

Dynatrace

Splunk

New Relic

Job description

Insight Global's luxury retail client seeks an Observability SME to advance enterprise monitoring efforts, accelerate telemetry onboarding, and improve log collection and correlation across infrastructure, endpoints, applications, and security environments.

The ideal candidate will have deep experience with observability platforms, data correlation, and turning operational data into actionable insights to shorten issue resolution times. Strong scripting skills and ITSM familiarity are a plus.